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Kyle Stanfield

@kylestanfield

Store Manager at Dobbs Tire and Auto Centers, growing sales and building a loyal base of repeat customers.

At Dobbs Tire and Auto Centers, I manage automotive repair operations, develop teams, and focus on customer experience and profitability. I’ve increased store sales, built a loyal base of repeat customers, and improved service quality.

Earlier, I managed daily operations at GAPS Automotive and served as a Service Advisor at Joe Machens Automotive Group, coordinating customer appointments, repair estimates, technician workflow, and service updates. My work has included scheduling, inventory, quality control, sales, and P&L management.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Dobbs Tire and Auto Centers

Aug 2017 - Present (9 years 2 months)

Led automotive repair operations, developed teams, improved customer satisfaction, and drove business growth. Managed scheduling, workflow, inventory, quality control, sales, and P&L while increasing store sales and building a loyal customer base.

Operations Management Team Leadership Scheduling Inventory Management Quality Control Sales Management P&L management Customer Service Customer Relationship Management Corporate Trainer

Shop Manager

GAPS Automotive

May 2017 - Aug 2017 (3 months)

Oversaw daily business operations including team leadership, scheduling, dispatch, workflow management, sales, customer service, marketing, inventory, accounts receivable, and P&L management. Trained employees and resolved customer concerns to improve efficiency and satisfaction.

Operations Management Team Leadership Scheduling Dispatch Workflow Management Sales Customer Service Marketing Inventory Management Accounts Receivable P&L management Corporate Trainer

Service Advisor

Joe Machens Automotive Group

Mar 2016 - Jan 2017 (10 months)

Served as dealership Service Advisor and primary liaison between customers and technicians, managing appointment scheduling, repair-order write-ups, estimates, technician dispatch, and workflow. Monitored repair progress, communicated updates, and resolved customer concerns to maintain high satisfaction.

Customer Service Appointment Scheduling Repair Order Writing Estimating Technician Dispatch Workflow Management Communication Skills Vehicle maintenance Customer Relationship Management

Tire Sales Associate

Ewers Tire and Service

Jun 2012 - Feb 2013 (8 months)

Provided tire sales and service support by assessing customer needs, recommending products, preparing quotes, and educating customers on tire options and maintenance. Managed inventory, appointments, and service timelines while supporting sales goals.

Tire Sales Customer Service Product Recommendations Inventory Management Appointment Scheduling Time Management Sales