Matt Garcia

I've progressed from Service Technician to Center Manager at Goodyear Commercial Tire & Service Centers, leading daily operations across sales, service, staffing, scheduling, compliance, inventory, and profitability goals.

I develop service and sales teams through coaching, training, and performance accountability while driving customer satisfaction, retention, revenue growth, and strong operational performance.

My automotive, diesel, and semi-trailer background includes advanced diagnostics, preventive maintenance, repairs, overhauls, and regulatory compliance across powertrain, electrical, fuel, brake, steering, hydraulic, and emissions systems. At Havoline Lube Express, I helped improve team efficiency by 15%, reduced fleet repair turnaround by 20%, and increased customer satisfaction scores by 35%.

I'm OSHA certified and bring hands-on experience with DOT regulations, asset protection, budgeting, customer service, sales, delivery coordination, and team leadership. I take pride in creating a positive environment where people solve problems, deliver excellent service, and exceed customer expectations.