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Kyle Dant

@kyledant

Principal Product Manager at 8am who modernized payments and grew a lending solution 123% year over year.

At 8am, I enhanced the SaaS platform to grow payment volume, streamline operations, and strengthen merchant retention. I revitalized a third-party legal fee lending solution, driving 123% year-over-year growth in year one and 50% in year two.

I also rolled out a shared payment framework that reduced engineering redundancy by 50% and orchestrated the migration of 40,000+ merchants to a new SaaS platform. Previously, at Worldpay from FIS, I created an ACH and Alternative Payments product with a major enterprise client, delivering $1M+ in incremental revenue.

Experience

Work history, roles, and key accomplishments

Current

Principal Product Manager

Current

8am

Oct 2022 - Present (4 years)

Enhanced SaaS platform capabilities to increase payment volume and strengthen merchant retention. Revitalized a legal fee lending solution, driving 123% YoY growth in year one and 50% in year two, and architected a shared payment framework reducing engineering redundancy by 50%.

SaaS Payments Product Management OKRs KPIs A B Testing UI UX Platform Migration AI Claude Cowork Figma Jira PRDs

Chief Operating Officer / General Manager

Paya (First Billing Services)

Feb 2020 - Jul 2022 (2 years 5 months)

Reduced call center volume by 10% by expanding digital payment options and optimizing customer workflows. Accelerated SLA turnaround from 2 weeks to 3 days by implementing a ticketing system, knowledge base, and cross-team triage.

Operations Customer Support Agile Scrum OKRs KPIs Process Optimization Digital Payments Ticketing Systems

Senior Product Manager – Enterprise Merchants

Worldpay from FIS

Feb 2015 - Feb 2020 (5 years)

Drove product R&D based on market analysis and enterprise merchant needs. Managed strategic vendors, securing $500K annual savings, and expanded mature product portfolio revenue 200% in 3 years through new value-added services.

Product Management Payments ACH Alternative Payments Vendor Management Mobile Wallets Strategic Partnerships Zero To One Development

Business Program Manager – Global Change Office

Vantiv

Sep 2013 - Feb 2015 (1 year 5 months)

Led enterprise-wide initiatives introducing new payment methods and mobile POS technologies with partners including Microsoft and Apple. Built new capabilities for ordering, billing, residual payments, and hardware distribution.

Program Management Payments Mobile Point of Sale (mPOS)Partnership Management Roadmapping operational improvements