Jose Fuguet
@josefuguet
I build merchant payment applications, POS infrastructure, and scalable payment integrations.
United StatesWhat I'm looking for
At Bank of America, I lead product strategy and technical execution for merchant payment applications, payment platforms, and integrations. I launched a mass-market medical payment application beta and defined hardware and software strategy for enterprise payment terminals.
I've accelerated merchant integrations by launching a COTS REST API SDK that moved discovery to production in six months and reduced integration time-to-live by 25%. I also use LLM-powered discovery tools to speed technical scoping, requirements drafting, and stakeholder alignment.
Before Bank of America, I helped Verifone deliver stable enterprise payment applications, maintaining 100% production stability across 24 releases through end-to-end QA frameworks. I also reduced enterprise client time-to-live by 20% through standardized POS deployment, certification, and onboarding workflows.
My payments background began at Worldpay, where I managed merchant technical onboarding, EMV certification, terminal configuration, API integration issues, and transaction-routing escalations. I translate complex payment protocols into practical roadmaps, user stories, and merchant experiences.
Experience
Work history, roles, and key accomplishments
Directed cross-functional teams to launch a medical payment application into beta, targeting 7% of the merchant base across 17 MCCs. Ensured 100% HIPAA compliance and defined terminal and POS architecture strategy.
Platform Manager (VP) – Payment Platforms & Integrations
Dec 2023 - Dec 2025 (2 years)
Launched a COTS REST API SDK for external merchant integration, reducing time-to-market to 6 months. Reduced merchant integration time-to-live by 25% and collaborated with EMVCo on cloud-integrated kernel certification.
Maintained 100% production stability across 24 releases by designing end-to-end QA frameworks. Executed functional, regression, and integration testing for POS payment applications, ensuring EMV and PCI compliance.
Reduced enterprise client time-to-live by 20% by designing standardized pre-integration checklists and certification workflows. Served as Agile Scrum lead for client implementation cycles.
Reduced technical issue resolution time by 30% by bridging development, QA, product, and merchant accounts. Directed end-to-end EMV certification for enterprise merchants and managed complex integrations.
Education
Degrees, certifications, and relevant coursework
Scaled Agile
Certified AI-Empowered SAFe Product Owner/Product Manager, Product Management
Certified AI-Empowered SAFe Product Owner/Product Manager.
Scrum Alliance
Certified ScrumMaster, Agile
Certified ScrumMaster.
Project Management Institute
Certified Associate in Project Management, Project Management
Certified Associate in Project Management.
Zulia State University
Bachelor's Degree, Library and Archival Science
Bachelor's Degree in Library and Archival Science.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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