Kwasi Murray
@kwasimurray
I lead people and operations initiatives that improve workforce performance, processes, and employee experience.
United StatesWhat I'm looking for
At Golden Psychology, I partner with executive leadership to deliver cross-functional business, workforce, and organizational priorities, using KPI reporting and workflow optimization to strengthen operations.
Previously at Essen Healthcare, I led workforce planning, onboarding, talent development, performance management, and people operations. I achieved 95% compliance with standardized performance-management processes and reduced documentation errors by 85% through quality-assurance workflows.
At DocGo, I led and developed a multidisciplinary team of 24 employees, built performance-tracking systems, and partnered with leadership on engagement, retention, staffing, and service-quality initiatives.
Experience
Work history, roles, and key accomplishments
Operations Manager
Golden Psychology
May 2026 - Present (4 months)
Partner with executive leadership to execute cross-functional business, workforce, and organizational priorities. Lead strategic projects, track KPIs, and optimize workflows to improve efficiency and organizational effectiveness.
Education
Degrees, certifications, and relevant coursework
Touro University
Master of Arts, Industrial and Organizational Psychology
Grade: 4.0
Master of Arts in Industrial and Organizational Psychology with a GPA of 4.0.
Aspen University
Bachelor of Arts, Psychology and Addiction Counseling
Grade: 3.79
Bachelor of Arts in Psychology and Addiction Counseling with a GPA of 3.79.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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