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Kusumorini Susanto

@kusumorinisusanto

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Senior operations and project leader driving growth, systems, and regenerative impact.

Indonesia

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What I'm looking for

I seek leadership roles where I can drive operations and expansion, design systems and ERP solutions, and integrate regenerative, community-focused practices into growth strategies.

I am a senior operations and project leader with over 15 years of experience across hospitality, education, wellness, and technology environments. I bridge strategy and execution, building human-centered systems that enable sustainable growth.

I have led multi-site operations and billion-IDR construction and expansion initiatives, implemented ERP solutions (SAP Controlling, Project Systems, Investment Management), and established SOPs and reporting frameworks to support rapid organizational growth.

As a certified Scrum Master, I own end-to-end project delivery and digital operations, launching platforms and online studios and coordinating cross-functional teams to deliver measurable results.

I am deeply engaged in regenerative, sustainability-focused, and community-oriented work, with extensive volunteer and community-building experience that informs my operational and people-first leadership approach.

Experience

Work history, roles, and key accomplishments

Head of Operations & Expansion

House of Om

Jan 2023 - Jan 2025 (2 years)

Led multi-site operations and directed billion-IDR construction and renovation projects across education and wellness properties, improving coordination through SOPs and reporting systems and enabling a successful resort relaunch.

Operations Management Project Management Vendor Management ERP Implementation Team Leadership

SAP Functional Consultant

Various Corporate Clients

Jan 2014 - Jan 2023 (9 years)

Delivered SAP Controlling and Project Systems implementations across regional clients, leading full-cycle deployments, user training for 100+ super users, and process automation initiatives.

SAP Controlling Project Systems ERP Implementation Business Analysis User Training Process Automation Testing

General Manager

Meghan Currie Yoga

Jan 2020 - Jan 2022 (2 years)

Managed daily operations and digital strategy, launching an online studio to 700+ members within three months and directing large-format trainings and content production.

Operations Management Digital Operations Content Strategy Team Leadership Community Engagement Event Coordination Marketing

Project Coordinator

Project Evo at United Adventures

Jan 2018 - Jan 2020 (2 years)

Coordinated design and prototyping for a sustainability-focused digital ecosystem, implemented an online reservation system for Pulau Macan Eco Resort, and developed data structures and partner databases for platform growth.

Project Coordination Prototyping CMS Data Modeling Partnership Management User Research Digital Strategy

Independent Operations Consultant

Freelance

Jan 2016 - Jan 2020 (4 years)

Provided operations, digital marketing, and process consulting to wellness and retreat clients, producing business documents, websites, and supporting logistics and media coordination.

Operations Consulting Digital Marketing Process Design Retreat Logistics Client Communication WordPress Marketing Collateral

Administration & Field Coordinator

Agung Siaga Community

Jan 2017 - Jan 2019 (2 years)

Coordinated volunteer logistics and led over 55 aid deliveries to 35+ refugee camps during volcanic and earthquake relief, designing operational manuals and improving communication flows.

Volunteer Management Logistics Planning Field Operations Communication Skills

Co-Owner, Operations & Tech

TravelingID

Jan 2012 - Jan 2014 (2 years)

Co-built a travel media platform, grew an online community to 28,000 followers, managed itineraries and partnerships, and oversaw WordPress-based digital operations.

Operations Management WordPress Community Growth Partnership Management Content Strategy Travel Operations Social Media