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Albarra Ikhwan

@albarraikhwan

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Operations & community coordinator turning stakeholder briefs into delivered programs.

Indonesia

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What I'm looking for

I’m looking for remote, hybrid, or on-site work where I can coordinate operations, manage communities, and support end-to-end projects—using clear processes, stakeholder alignment, and practical systems analysis to deliver consistently.

I’m an Operations & Community Project Coordinator based in Indonesia, with a business logistics background and hands-on experience coordinating content, creative, and community operations for a national telecom brand and independent business clients. I manage projects end-to-end—from stakeholder briefing through final delivery—using systems thinking, process analysis, and hands-on creative production.

As a Founder & Operations Director at Northeast Agency, I’ve scaled a TikTok Multi-Channel Network and talent management agency by building SOPs, onboarding workflows, and operational Starter Kits to streamline creator interactions. Earlier at PT Smartfren Telecom Tbk, I managed the Smartfren Community across Instagram and YouTube, planned monthly campaigns/activations, and produced 20+ visual assets per month to drive engagement growth.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operations Director

Current

Northeast Agency

Sep 2021 - Present (4 years 10 months)

Founded and scaled a TikTok multi-channel network (MCN) and talent management agency, overseeing digital ecosystem operations and affiliate commission structures. Led creator recruitment and onboarding, developing SOPs and operational Starter Kits to streamline agency-creator interactions.

Operations Management Talent Management Onboarding SOP Development Affiliate Structures Ecosystem Operations

Current

Content Creator & Creative Project Lead

Current

Brandayra

Sep 2021 - Present (4 years 10 months)

Led end-to-end creative production (photography, videography, graphic design) for 40+ client projects, translating brand briefs into 100+ content deliverables per cycle. Managed timelines and budgets across concurrent campaigns, coordinating external vendors and creative partners while maintaining on-time delivery and 85% client retention.

Content Production Photography Videography Graphic Design Creative Project Management Vendor coordination Client Relationship Management

Current

Sales & Client Communication

Current

Bukapeluang.id

Mar 2017 - Present (9 years 4 months)

Managed client relationships for 40+ accounts, identifying needs and negotiating pricing/service terms that contributed to a 65% repeat-project rate. Served as the primary liaison between clients and internal creative teams, helping deliver 150+ projects on scope and on schedule.

Client Relationship Management Client Liaison Project Delivery Management

Community & Content Project Manager

PT Smartfren Telecom Tbk

Mar 2020 - Nov 2025 (5 years 8 months)

Managed the Smartfren community across Instagram and YouTube, growing engagement by 45% to 1,200+ active members through targeted content and engagement programs. Planned and executed monthly campaigns and produced 20+ visual assets per month using Adobe Photoshop, Illustrator, and Canva while maintaining brand consistency.

Community Management Social Media Management Content & Engagement Campaign Planning Adobe Photoshop Adobe Illustrator Canva Brand Consistency Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

Universitas Padjadjaran

Applied Bachelor's (Sarjana Terapan), Business Logistics

Activities and societies: Relevant coursework: Supply Chain Management, Procurement, Operations Management, Information Systems.

Sarjana Terapan (Applied Bachelor's) in Business Logistics at Universitas Padjadjaran, expected to graduate in 2026. Completing a final-year capstone designing a digital record-management system for a micro-retail (UMKM) business.