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kushagra tyagi

@kushagratyagi

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Certified Scrum Product Owner with expertise in e-commerce product management.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my product management skills in a dynamic environment, focusing on innovative solutions and team collaboration.

I am a Certified Scrum Product Owner (CSPO) with extensive experience in e-commerce platforms and mobile product management. My passion lies in delivering customer-centric digital solutions that enhance user journeys and drive revenue growth through agile methodologies. I have a proven ability to define product roadmaps, manage cross-functional teams, and collaborate with stakeholders to ensure seamless product execution.

Throughout my career, I have spearheaded significant projects, such as increasing monthly active users by 20% for the Fingerhut Mobile app and implementing AI-driven recommendation engines that personalize product suggestions. My expertise in data analysis and performance metrics has allowed me to monitor app performance and implement data-driven improvements, achieving a 40% reduction in crash rates. I am committed to optimizing mobile experiences and leveraging insights to maximize business impact.

Experience

Work history, roles, and key accomplishments

Current

Product Manager - Mobile

Current

Fingerhut

Aug 2023 - Present (2 years 11 months)

Spearhead the roadmap and feature delivery for Fingerhut Mobile app, achieving a 20% increase in monthly active users. Collaborate with UI/UX teams to enhance app usability, resulting in a 15% improvement in user retention. Monitor app performance and implement data-driven improvements.

Teamwork Product Management UX Data Analysis Firebase Agile Mobile Application Developer

Sr. Product Owner - Ecommerce

ASICS

Jul 2016 - May 2024 (7 years 10 months)

Develop and manage ASICS e-commerce platforms, driving feature delivery for mobile and web. Collaborate with UX/UI teams to optimize user flows, resulting in increased conversion rates. Facilitate agile ceremonies and manage project schedules.

UX Project Management Team Leadership Conversion Rate Optimization Scrum Agile

Sr. Business Analyst

United Colors of Benetton

Oct 2014 - Jul 2016 (1 year 9 months)

Lead high-impact projects for UCB's loyalty program, enhancing customer retention. Developed a data analysis tool that improved efficiency by 25% and reduced errors by 15%. Collaborated with marketing and development teams to translate customer pain points into actionable user stories.

Agile Business Analysis Data Analysis Project Management Loyalty Programs Stakeholder Engagement

Business Analyst

Aditya Birla Fashion & Retail Limited

Apr 2012 - Oct 2014 (2 years 6 months)

Analyzed data to identify trends and improve retail operations and supply chain management. Conducted AS-IS and TO-BE analysis and reported on key performance indicators (KPIs) for various projects.

Data Analysis retail management Supply Chain Management KPIs Trend Analysis Project Management Process Improvement CRM

E-Commerce Business Analyst

Bata India

Jun 2010 - Apr 2012 (1 year 10 months)

Integrated omni-channel solutions for Bata, enhancing customer service and increasing sales. Developed strategies for home delivery options, resulting in improved customer experience and higher transaction values.

Customer Experience Data Analysis Project Management Stakeholder Engagement User Journey Mapping

Business Analyst

Future Group

Jul 2008 - Jun 2010 (1 year 11 months)

Prepared business and technical requirements for customer-facing website solutions. Participated in user acceptance testing (UAT) and created workflow diagrams to define user journeys.

Business Analysis User Acceptance Testing Project Management Data Analysis User Journey Mapping Technical Documentation