Open to opportunities

pawni Singh

@pawnisingh

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Customer-centric, data-driven Senior Product Manager with a decade of experience.

United States

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a Senior Product Manager with over a decade of experience in driving innovative product strategies and delivering exceptional digital experiences. My expertise lies in managing cross-functional teams in an Agile environment, where I build long-term product roadmaps and implement cutting-edge solutions that enhance user engagement and business outcomes.

Throughout my career, I have demonstrated a proven track record in leading customer-facing initiatives, optimizing workflows, and achieving measurable results in customer satisfaction, retention, and revenue growth. At Albertsons Companies, I have successfully transformed the app’s loyalty program and led significant innovations in shopper experience, contributing to increased app usage and higher retention rates.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

Albertsons Companies

Dec 2016 - Present (8 years 7 months)

Partnered in the transformation of the app’s loyalty program, focusing on optimizing the shopper experience. Spearheaded the solution and implementation of app of key features such as Deals Filters, Offer card and page redesign. Executed several Subscription Program Benefits, and a complete redesign of the Loyalty Points System.

Product Strategy Agile Methodologies Loyalty Programs UI UX Design Data Analysis Generative AI Jira Confluence Figma

Business Analyst

Blackstone Tech. Group

Aug 2014 - Nov 2016 (2 years 3 months)

Managed and mentored a team of 4 business analysts while leading daily scrum, sprint planning, and review meetings. Led product development initiatives for supply and capacity planning, including rewriting core modules such as Nominations and Contract Management. Served as the primary liaison between clients and development teams to ensure seamless communication and alignment on business needs and

Business Analysis Scrum Sprint Planning Product Development Client Management Prototyping

Business Management Analyst

Royal Bank of Scotland

Dec 2012 - Jun 2013 (6 months)

Identified in-scope requirements through stakeholder collaboration, and used elicitation techniques to refine project goals. Designed UI specifications and use case diagrams for a user-friendly interface, guiding the UAT process for key stakeholders. Developed system documentation and training materials for future user onboarding.

Use Case Document Documentation

HR Professional

Adecco India

Sep 2010 - Mar 2011 (6 months)

Worked as a HR professional.

Human Resources Recruitment Employee Relations

Engineering Resourcer

EPC Global

Mar 2008 - Jan 2009 (10 months)

Responsible for Market research using primary and secondary research methodologies.

Market Research Primary Research

HR Professional

Sampark Search

Nov 2007 - Feb 2008 (3 months)

Worked as a HR professional.

Human Resources Recruitment

Education

Degrees, certifications, and relevant coursework

University of East London

Master of Arts, International Human Resource Management

2008 - 2010

Completed a Master of Arts in International Human Resource Management, focusing on global HR strategies and practices. Gained expertise in managing human capital in diverse international contexts.

Maharshi Dayanand University

Bachelor of Engineering, Information Technology

2003 - 2007

Earned a Bachelor of Engineering in Information Technology, covering core concepts of IT and engineering principles. Developed a strong foundation in software development, data management, and system design.