At MISUMI India, I managed B2B customer requirements across industrial components, automation products and software, from product identification and quotations through order coordination and post-sales support.
I improved GPR from approximately 42% to 50% within six months. I also developed customer relationships and coordinated with sales, operations, suppliers, logistics and finance teams to support order execution.
At ESHOPBOX, I work on outbound prospecting and lead qualification for e-commerce fulfillment solutions. I use BANT and MEDDIC frameworks, conduct discovery conversations and track leads in Salesforce and Zoho CRM.
