KUDAKWASHE MAKWARA

Developed HR policy manual, implemented Paterson job evaluation and a new performance management system, and led payroll and health & safety administration to improve compliance and pay equity.

Led shared-services HR across multiple companies, updated HR policy manual, implemented talent management and onboarding systems, and recovered USD 8,500 in former staff loan arrears quarterly.

Established HR systems and organisational design during startup, introduced job grading and salary rationalisation, and implemented results-based performance management and onboarding programmes.

Provided HR consulting to NGOs and companies including policy manuals, job evaluations, performance management implementation and training facilitation across labour relations and management development.

Managed HR functions including industrial relations, performance management and HR administration for the organisation from 2008 to 2013.

Managed industrial relations and HR activities across the group, overseeing discipline, grievance handling and HR administration between 2002 and 2008.

Performed HR officer duties including recruitment, employee records and HR administration for 2001.

Entry-level HR role supporting personnel administration and foundational HR processes from Aug 2000 to Jan 2001.

Completed a Certificate in Payroll Administration (IPMZ) in 2021.

Obtained certification as a Life Coach with training in coaching methodologies and client development.

Completed a Certificate in Payroll Administration covering payroll processes, compliance, and administration.

Completed professional certificates in Pension Scheme Trusteeship and in Labour Law, Conciliation and Arbitration.

Completed certificates in Pension Scheme Trusteeship and in Labour Law, Conciliation and Arbitration in 2020.

Completed a Postgraduate Diploma in Business Administration in 2019.

Certified as a Talent Practitioner (GAFM) in 2019.

Awarded a Postgraduate Diploma in Business Administration focusing on business strategy, management, and organisational effectiveness.

Certified as a Talent Practitioner with training in talent identification, development, and HR best practices.

Earned a Master of Leadership Studies emphasizing leadership theory, organisational change, and strategic people management.

Certified Targeted Selection Trainer through Deloitte with competency in behavioural interviewing and selection techniques.

Obtained certification as a Targeted Selection Trainer (Deloitte) in 2012.

Completed a management development program titled 'Dynamic of Successful Management' (SMI) in 2007.

Completed Dynamics of Successful Management training focused on managerial skills and organisational effectiveness.

Completed a Certificate in Management with coursework in management principles and leadership practices.

Completed a Higher Diploma in Human Resources Management covering HR principles, industrial relations, and personnel management practices.

Completed a Diploma in Personnel Management covering personnel administration and HR fundamentals.

Completed a Bachelor of Science (Honours) in Social Sciences focusing on foundational social science principles and research methods.