At ColdStream Technology, I was the main written point of contact for channel payment providers, investigating transaction inquiries and tracing discrepancies between company records and provider statements. I also verified and documented cryptocurrency transactions against accounting records.
At Outwit Inc., I handled member and affiliate tickets, tracked platform data, and tested features while reproducing issues for the technical team. I also built RivalPeek.io, a web monitoring service that turns plain-language requests into reviewed monitoring rules and sends email alerts with summaries and before-and-after comparisons.
