Krystle Zivkovic - Assistant General Manager - Better Hospitality Group | Himalayas
Krystle ZivkovicKZ
Open to opportunities

Krystle Zivkovic

@krystlezivkovic

Dedicated hospitality professional

United States
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What I'm looking for

Seeking a challenging role that leverages my hospitality expertise to drive business growth and exceptional customer experiences.

As a seasoned hospitality expert with over 10 years of experience in bar management and operations, I have consistently demonstrated my ability to enhance guest experiences, optimize team performance, and drive revenue through innovative service strategies. With strong leadership abilities and exceptional communication skills, I excel at fostering relationships with guests and staff alike.

Throughout my career, I have honed my skills in team leadership, event planning, and inventory control, ensuring seamless service and maximum efficiency. My expertise in mixology and beverage knowledge has allowed me to craft unique drink experiences that delight customers. I am confident in my ability to make a lasting impact in any hospitality setting.

I thrive in fast-paced environments, where no two days are ever the same. My passion for delivering exceptional service and creating memorable experiences drives me to continually improve and adapt to new challenges. I am excited to bring my skills and expertise to a new role and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

BG
Current

Assistant General Manager

Better Hospitality Group

Oct 2022 - Present (2 years 9 months)

Oversee daily operations, ensuring exceptional service and guest satisfaction. Develop and implement training programs to enhance team performance and efficiency.

BG

Assistant General Manager

Better Hospitality Group

Sep 2022 - Jan 2023 (4 months)

Directed staff scheduling and payroll, improving labor efficiency and productivity. Planned and executed promotional events, increasing customer engagement and revenue.

BG

Floor Manager

Better Hospitality Group

Feb 2022 - Sep 2022 (7 months)

Supervised floor staff to maintain service standards during peak hours. Handled guest inquiries and resolved complaints to ensure satisfaction.

TV

Bartender

The Board Room VA

Sep 2021 - Oct 2021 (1 month)

Managed nightly operations, including cash handling, team scheduling, and closing procedures while maintaining high service standards.

TP

Bartender

The Prospect

Mar 2016 - Mar 2017 (1 year)

Delivered quality service while managing multiple screens for sports events, ensuring guest engagement and satisfaction.

MS

Bartender

McCormick & Schmick’s Seafood & Steaks

Aug 2015 - Mar 2016 (7 months)

Crafted and served a diverse cocktail menu, ensuring a positive experience for guests during peak hours.

CH

Assistant Manager

Chadwick’s

Jan 2014 - Sep 2014 (8 months)

Assisted with daily operations, including inventory management and staff scheduling.

Education

Degrees, certifications, and relevant coursework

Krystle hasn't added their education

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Tech stack

Software and tools used professionally

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