Debra Zelenka
@debrazelenka
Dynamic professional with extensive experience in restaurant management.
What I'm looking for
I am a dynamic and versatile professional with extensive experience in restaurant management, production coordination, and operations. My passion lies in delivering exceptional customer experiences, and I pride myself on being a strong communicator who builds lasting client relationships. I have a proven ability to manage teams, optimize workflows, and deliver high-quality results under pressure.
As the General Manager of Marlena Restaurant, I successfully opened a highly acclaimed establishment, garnering positive feedback from guests and industry professionals alike. I developed comprehensive training programs and led initiatives to enhance guest outreach, ensuring a seamless experience for all patrons. My commitment to fostering a positive work environment has been key in motivating my team and driving repeat business.
Throughout my career, I have honed my skills in operations and logistics management, client relationship management, and event production. I am now seeking to leverage my organizational and management skills in a new career path that focuses on client service and making a meaningful impact in people’s lives.
Experience
Work history, roles, and key accomplishments
General Manager
Marlena Restaurant
Jul 2023 - Oct 2024 (1 year 3 months)
Successfully launched a highly acclaimed new restaurant, earning positive feedback from guests and industry professionals. Directed all recruitment stages, from advertisement creation to interview execution and hiring decisions. Developed and implemented comprehensive onboarding processes, training materials, and employee documentation.
Assistant General Manager
Michael's on Naples Ristorante
Mar 2021 - Jun 2023 (2 years 3 months)
Managed FOH staff scheduling and recruitment, including hiring and terminations, to optimize restaurant operations. Collaborated with the executive chef and GM to enhance service standards and guest experiences. Ensured personalized dining experiences by recommending wine pairings and special dishes, fostering strong client relationships.
Server, Bartender & Administrative Support
Rustic Canyon
Nov 2009 - Mar 2021 (11 years 4 months)
Cultivated strong relationships with regular patrons through personalized service, anticipating needs to ensure loyalty and repeat business. Utilized extensive menu knowledge to enhance customer satisfaction and drive exceptional check averages. Crafted innovative cocktails using fresh, seasonal ingredients, delivering unique and memorable guest experiences.
Producer
Hand in Hand with Puerto Rico
Jan 2017 - Dec 2017 (11 months)
Organized a successful benefit event to raise funds for Hurricane Maria victims in Puerto Rico. Managed venue booking, talent acquisition, and event scheduling from concept to execution. Procured donations for a silent auction and effectively promoted the event to maximize attendance and fundraising.
Producer
Something for Sandy
Jan 2012 - Dec 2012 (11 months)
Organized a successful charity event to support Hurricane Sandy victims, managing all logistical aspects. Coordinated venue booking, talent scheduling, and event flow to ensure smooth execution. Procured food and raffle prize donations, significantly enhancing event appeal and fundraising efforts.
Education
Degrees, certifications, and relevant coursework
Marymount College
Coursework, Speech, Communications, and Drama
Completed coursework focusing on Speech, Communications, and Drama. Gained foundational knowledge in these areas.
Marist College
Coursework, Psychology, Special Education, and Elementary Education
Undertook coursework in Psychology, Special Education, and Elementary Education. Developed an understanding of educational principles and psychological concepts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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