kristin brownKB
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kristin brown

@kristinbrown

Dedicated Assistant General Manager with 15 years in hospitality.

United States

What I'm looking for

I am looking for a role that values leadership and team development, with opportunities for growth in a dynamic hospitality environment.

I am a dedicated Assistant General Manager with 15 years of experience in the hospitality industry. My expertise lies in leadership, staff training, and operational excellence. I have a proven ability to mentor and develop teams, implement effective training programs, and drive business growth. My commitment to customer service and organizational strategy ensures seamless operations and high guest satisfaction.

In my recent role at Housepitality Family Restaurant Group, I led and developed teams of 20 to 50 employees, fostering a high-performance work culture. I designed and implemented staff training programs that significantly improved efficiency and guest satisfaction. My focus on leadership development initiatives has provided team members with mentorship and career growth opportunities, while my management of inventory and vendor relations optimized operational effectiveness.

Throughout my career, I have held various positions that have honed my skills in bartending and training. From serving as a lead trainer to overseeing opening and closing procedures, I have consistently maintained high operational standards. I am passionate about enhancing guest experiences and driving business success through effective team management and training.

Experience

Work history, roles, and key accomplishments

HG

Assistant General Manager

Housepitality Family Restaurant Group

May 2020 - Nov 2024 (4 years 6 months)

Led and developed teams of 20 to 50 employees, fostering a high-performance work culture. Designed and implemented staff training programs, improving efficiency and guest satisfaction. Managed inventory, vendor relations, and cost control, optimizing operational effectiveness.

HG

Lead Bartender & Trainer

Housepitality Family Restaurant Group

Sep 2019 - May 2020 (8 months)

Acted as lead trainer, coaching new bartenders and refining service techniques. Oversaw opening and closing procedures, maintaining high operational standards.

KR

Bartender & Training Coordinator

Kickback Jack's Restaurant

Nov 2017 - Aug 2019 (1 year 9 months)

Served as certified trainer, educating new hires on inventory control and service protocols. Developed onboarding strategies to improve efficiency and retention among bar staff.

DR

Bartender & Leadership Trainer

Darden Restaurants

Sep 2009 - Apr 2016 (6 years 7 months)

Progressed from To-Go Specialist to Certified Trainer, responsible for launching new restaurant locations. Conducted staff training workshops, ensuring smooth transitions during openings.

Education

Degrees, certifications, and relevant coursework

kristin hasn't added their education

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kristin brown - Assistant General Manager - Housepitality Family Restaurant Group | Himalayas