kristin brown
@kristinbrown
Dedicated Assistant General Manager with 15 years in hospitality.
What I'm looking for
I am a dedicated Assistant General Manager with 15 years of experience in the hospitality industry. My expertise lies in leadership, staff training, and operational excellence. I have a proven ability to mentor and develop teams, implement effective training programs, and drive business growth. My commitment to customer service and organizational strategy ensures seamless operations and high guest satisfaction.
In my recent role at Housepitality Family Restaurant Group, I led and developed teams of 20 to 50 employees, fostering a high-performance work culture. I designed and implemented staff training programs that significantly improved efficiency and guest satisfaction. My focus on leadership development initiatives has provided team members with mentorship and career growth opportunities, while my management of inventory and vendor relations optimized operational effectiveness.
Throughout my career, I have held various positions that have honed my skills in bartending and training. From serving as a lead trainer to overseeing opening and closing procedures, I have consistently maintained high operational standards. I am passionate about enhancing guest experiences and driving business success through effective team management and training.
Experience
Work history, roles, and key accomplishments
Assistant General Manager
Housepitality Family Restaurant Group
May 2020 - Nov 2024 (4 years 6 months)
Led and developed teams of 20 to 50 employees, fostering a high-performance work culture. Designed and implemented staff training programs, improving efficiency and guest satisfaction. Managed inventory, vendor relations, and cost control, optimizing operational effectiveness.
Lead Bartender & Trainer
Housepitality Family Restaurant Group
Sep 2019 - May 2020 (8 months)
Acted as lead trainer, coaching new bartenders and refining service techniques. Oversaw opening and closing procedures, maintaining high operational standards.
Bartender & Training Coordinator
Kickback Jack's Restaurant
Nov 2017 - Aug 2019 (1 year 9 months)
Served as certified trainer, educating new hires on inventory control and service protocols. Developed onboarding strategies to improve efficiency and retention among bar staff.
Bartender & Leadership Trainer
Darden Restaurants
Sep 2009 - Apr 2016 (6 years 7 months)
Progressed from To-Go Specialist to Certified Trainer, responsible for launching new restaurant locations. Conducted staff training workshops, ensuring smooth transitions during openings.
Education
Degrees, certifications, and relevant coursework
kristin hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentTech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring kristin?
You can contact kristin and 90k+ other talented remote workers on Himalayas.
Message kristinFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
