Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@krystalmunkey
Enthusiastic fraud investigator with a passion for continuous improvement.
I am a dedicated Fraud Investigator with a strong background in analyzing motor vehicle accident and theft claims. My experience at QuestGates has honed my skills in conducting thorough investigations, interviewing claimants, and drafting detailed reports that assist insurance companies in making informed decisions. I take pride in my ability to identify potential fraud indicators and ensure that each claim is handled with the utmost care and professionalism.
Prior to my current role, I worked at Crawford and Company, where I advanced through various positions, including Customer Service Advisor and Claims Handler. This progression reflects my adaptability and eagerness to take on new challenges. I believe in the importance of teamwork and effective communication, which I apply to create positive experiences for both policyholders and third parties.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
QuestGates
May 2025 - Present (6 months)
Investigated motor vehicle accident, theft claims and pre-inception losses where potential fraud was suspected. Conducted detailed analysis of claim information, interviewed claimants, drafted formal statements, and compiled comprehensive investigative reports to support insurance companies in making informed decisions.
Inshur
Mar 2024 - Mar 2025 (1 year)
Managed all aspects of claims from both policyholders and third parties, overseeing the entire claims lifecycle from start to finish. Handled AD and TP elements, credit hire, litigation, and assessed potential fraud indicators, along with conducting investigations.
Crawford and Company
Jan 2022 - Mar 2024 (2 years 2 months)
Progressed through three roles: Customer Service Advisor, Claims Handler, and Third Party Claims Handler, demonstrating adaptability and a quick learning ability. Each role required strong organizational skills, effective data management, careful planning, and the ability to maintain a well-structured and manageable caseload.
Degrees, certifications, and relevant coursework
GCSE Level, General Studies
2014 - 2019
Completed studies at MK Academy, achieving qualifications at the GCSE Level. Developed foundational knowledge and skills across various subjects.
Software and tools used professionally
You can contact Krystal and 90k+ other talented remote workers on Himalayas.
Message KrystalPatrycja Makowska
Manager, External Investigative Reporting, HSBC UK
Imrana Sheikh
Fraud Pursue Investigator, Monzo Bank
Daire Magill
Investigator – Motor Insurance Disputes, Financial Ombudsman Service
Fawad Bahar
Financial Crime Investigator, Monzo Bank
Esther Rodrigues
Fraud Analyst, EdenRed
Jessica Walker
Fraud Liability Representative, First Direct Bank
Ashleigh Dawson
Motor Fraud Investigator, Allied Universal Compliance and Investigations (G4S)
jasmine Kerrison
Counter Fraud Team Leader, The AA
abbas Shafiq
Customer Advisor, Brook Street
Doras muthoni
Customer Engagement Executive, Solaris Law Limited