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@jasminekerrison
I am an experienced counter fraud leader specialising in complex investigations, team leadership, and fraud prevention.
United KingdomI am a highly professional and diligent insurance fraud specialist with over a decade of experience in fraud detection, complex case management and team leadership, consistently delivering multi-million-pound savings and operational improvements.
In my current role I lead remote fraud teams, act as a technical SME, manage supplier and stakeholder relationships, deliver training, overhaul audit processes and maintain a caseload of complex investigations. I have built tools and hubs— including an AI chatbot and in-house training/guidance hubs— to triage referrals and boost team performance.
I prioritise regulatory compliance (GDPR, Fraud Act 2006), robust reporting for internal and external stakeholders, and data-driven fraud prevention strategies, and I am focused on developing people management skills alongside pursuing further legal/management study.
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Work history, roles, and key accomplishments
TAThe AA
Dec 2022 - Present (2 years 11 months)
Led and motivated a remote claims fraud team handling multi-million-pound investigations; implemented an AI chatbot and overhauled audit processes, driving consistent year-on-year increases in fraud savings.
TAThe AA
Jan 2021 - Dec 2022 (1 year 11 months)
Identified, investigated and repudiated motor claims fraud while managing a multi-million-pound caseload; uncovered an organised operation resulting in over £3.5M in savings across three years.
AVInvestigated motor, home and EL/PL fraud, compiled suspicious activity reports and delivered annual fraud savings exceeding £1M; identified and reported a new fraud operation that led to an arrest.
AVManaged a large credit hire caseload and negotiated settlements while identifying fraudulent claims and leakage risks, achieving the highest number of fraudulent identifications by a non-fraud handler which led to promotion into the fraud team.
Degrees, certifications, and relevant coursework
OUBachelor of Science (Hons), Open Degree
Grade: 2:1
Completed a BSc (Hons) Open Degree, awarded a 2:1 in July 2025.
Software and tools used professionally
United KingdomYou can contact jasmine and 90k+ other talented remote workers on Himalayas.
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