Open to opportunities

jasmine Kerrison

@jasminekerrison

Message

I am an experienced counter fraud leader specialising in complex investigations, team leadership, and fraud prevention.

United Kingdom

Message

What I'm looking for

I am seeking a people-management role in counter-fraud where I can lead remote teams, implement tech-driven prevention, drive operational improvements, and continue professional development toward management and legal qualifications.

I am a highly professional and diligent insurance fraud specialist with over a decade of experience in fraud detection, complex case management and team leadership, consistently delivering multi-million-pound savings and operational improvements.

In my current role I lead remote fraud teams, act as a technical SME, manage supplier and stakeholder relationships, deliver training, overhaul audit processes and maintain a caseload of complex investigations. I have built tools and hubs— including an AI chatbot and in-house training/guidance hubs— to triage referrals and boost team performance.

I prioritise regulatory compliance (GDPR, Fraud Act 2006), robust reporting for internal and external stakeholders, and data-driven fraud prevention strategies, and I am focused on developing people management skills alongside pursuing further legal/management study.

Experience

Work history, roles, and key accomplishments

Current

Counter Fraud Team Leader

Current

The AA

Dec 2022 - Present (2 years 8 months)

Led and motivated a remote claims fraud team handling multi-million-pound investigations; implemented an AI chatbot and overhauled audit processes, driving consistent year-on-year increases in fraud savings.

Fraud Detection OSINT Case Management Team Leadership Supplier Management Data Analysis Report Writing

Counter Fraud Investigator

The AA

Jan 2021 - Dec 2022 (1 year 11 months)

Identified, investigated and repudiated motor claims fraud while managing a multi-million-pound caseload; uncovered an organised operation resulting in over £3.5M in savings across three years.

Motor Claims Fraud Detection OSINT Regulatory Compliance Case Management IFB IFED Liaison

Counter Fraud Investigator

Aviva

Aug 2017 - Jan 2021 (3 years 5 months)

Investigated motor, home and EL/PL fraud, compiled suspicious activity reports and delivered annual fraud savings exceeding £1M; identified and reported a new fraud operation that led to an arrest.

Fraud Investigation Suspicious Activity Reports Case Management Regulatory Compliance Report Writing

Credit Hire Handler

Aviva

Aug 2013 - Jan 2017 (3 years 5 months)

Managed a large credit hire caseload and negotiated settlements while identifying fraudulent claims and leakage risks, achieving the highest number of fraudulent identifications by a non-fraud handler which led to promotion into the fraud team.

Negotiation Claims Handling Compliance