Kruti Dave
@krutidave
Front desk and office administration coordinator skilled in customer service, scheduling, and daily operations.
What I'm looking for
I’m a front desk and office administration professional known for accurate records, clear communication, and careful handling of confidential information. I support busy front-office environments where follow-up and organization directly impact day-to-day service.
In my current role as a Front Desk Coordinator, I welcome customers and visitors, manage reservations and account updates, and oversee rental agreements and payments. I maintain customer files and payment records using tools like SiteLink, while also supporting daily administration such as filing, document updates, and supply checks.
Previously, I supported store operations as a Store Supervisor / Front Desk Representative, coordinating shift tasks and helping train new staff on service standards, cash handling, and store procedures. I also tracked supplies, product availability, deliveries, and closing paperwork to keep operations running smoothly.
I bring additional remote office experience from GAO Tek, where I organized digital files, prepared documents, scheduled virtual meetings and training sessions, and supported managers with ongoing reporting and documentation needs. I enjoy being the reliable point of contact who keeps teams and customers moving forward.
Experience
Work history, roles, and key accomplishments
Front Desk Coordinator
Storwell Self Storage
Jan 2025 - Present (1 year 5 months)
Managed front desk and daily customer support, handling reservations, account updates, rental agreements, and payments. Maintained accurate customer files and payment records, supported administrative follow-ups, and resolved customer concerns while coordinating with team members and service providers.
Store Supervisor & Front Desk
Freshly Squeezed
Jan 2023 - Aug 2024 (1 year 7 months)
Supported day-to-day store operations during peak periods by coordinating shift tasks and maintaining smooth front-of-house service. Handled cash transactions, supported customer inquiries and issues, tracked supplies and deliveries, and helped train new staff on service standards and store procedures.
Office Administration Representative
GAO Tek
Dec 2021 - Dec 2022 (1 year)
Delivered remote office administration support by organizing digital files, preparing documents, and coordinating internal communications. Scheduled virtual meetings and training sessions, maintained reports and templates, and supported onboarding paperwork and day-to-day documentation for managers and teams.
Customer Service Supervisor
Tim Hortons
Dec 2018 - Sep 2022 (3 years 9 months)
Provided customer service in a high-volume front counter environment, handling orders, payments, questions, and complaints. Coordinated shift operations and coverage, trained new staff on cash handling and service procedures, and followed cleanliness and food safety expectations.
Front Desk & Office Assistant
Sparc Marketing Communication
Nov 2019 - Nov 2021 (2 years)
Supported office staff with scheduling, filing, data entry, and document preparation to keep daily operations organized. Coordinated meetings and internal communications, created reports and templates, and handled confidential information with attention to detail.
Education
Degrees, certifications, and relevant coursework
Kruti hasn't added their education
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