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Kristina Hansen

@kristinahansen

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Store Manager at Chalice, guiding retail operations and staff training while maintaining Oregon regulatory compliance.

United States

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At Chalice - Corporate Location, I align daily operations with company values and tools, mentor staff through structured training, and analyze KPIs and market trends to shape growth plans.

I manage weekly audits to ensure adherence to Oregon state regulations and internal loss-prevention standards. At Tetra, I managed store operations, scheduling, inventory, and training, and used Metrc and Green Bits for intake and tracking.

At DC Structures & DC Builders, I managed a sales pipeline through Hubspot CRM, provided product education to prospects, and maintained project maps and Excel dashboards. My experience also includes compliance, HR coordination, customer service, and retail administration.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Chalice

Dec 2025 - Present (10 months)

Aligns daily operations with core values and company tools to drive premium service and brand standards. Mentors staff through structured training and coaching, optimizes retail performance by analyzing KPIs and market trends, and manages weekly audits to ensure adherence to Oregon state regulations.

Operations Leadership Training Regulatory Compliance KPI Analysis Market Trends Audit Loss Prevention

Sales Development Representative

DC Structures & DC Builders

Mar 2023 - May 2025 (2 years 2 months)

Managed pipeline through HubSpot CRM and provided detailed product education to prospects. Hit daily call and contact quotas of over 100 contacts per day and maintained internal project maps and Excel dashboards.

HubSpot Pipeline Management Product Education Cold Calling Excel Project Mapping

Store Manager

Tetra

Jan 2020 - Mar 2023 (3 years 2 months)

Managed store operations including scheduling, inventory, and training. Maintained Oregon state laws and compliance through routine audits, improved customer satisfaction, and streamlined store workflows.

Operations Management Scheduling Inventory Management Training Regulatory Compliance Audit METRC Greenbits

Assistant Manager

Moonbeam

Jun 2019 - Feb 2020 (8 months)

Oversaw staff performance, product intake, and store compliance. Executed promotional campaigns, managed social media accounts, and educated team members to improve customer consultations.

Staff Management Compliance Promotion Social Media Training Customer Service

Compliance Specialist & HR Coordinator

Oregon Greens Enterprises

Nov 2017 - Mar 2019 (1 year 4 months)

Monitored Oregon state compliance and maintained accurate records via Metrc. Coordinated employee onboarding, meetings, and workflow processes.

Regulatory Compliance METRC Record keeping HR Coordination Onboarding Workflow Management

Shift Supervisor

Blue Sky of Portland

Mar 2016 - Nov 2016 (8 months)

Provided expert product guidance to customers and updated online and in-store menus regularly. Performed inventory checks and opening/closing procedures.

Customer Service Product Knowledge Inventory Management Menu Management Opening Closing Procedures

Administrative Assistant

Chalice

Nov 2015 - Mar 2016 (4 months)

Created and maintained digital and physical patient files and entered lab results into BioTrack ensuring product data accuracy. Assisted with intake, signage, and menu updates.

Administrative Support Record keeping Biotrack Data Entry Patient Intake Menu Management