Open to opportunities

Carissa Jenay Rodriguez

@carissajenayrodrigue

Message

Experienced cannabis retail leader driving revenue, compliance, and high-performing teams.

United States

Message

What I'm looking for

I seek a role where I can lead retail operations, strengthen compliance, coach and develop teams, and drive measurable sales and customer loyalty.

I am a dynamic cannabis retail leader with 6+ years of experience in retail operations, team leadership, and culture building, known for driving revenue, improving workflows, and fostering high-performing teams. I built a curbside and delivery department from scratch, promoted and mentored multiple team members, maintained 0 compliance issues in 2023–2025 audits, and consistently exceeded operational and sales goals.

I create and maintain SOPs to meet state regulations, lead product-knowledge and sales-coaching initiatives, and report on weekly and quarter-over-quarter sales metrics to inform buyers and optimize performance. I prioritize integrity, practical problem solving, and a people-first management style that elevates brand reputation and customer loyalty.

Experience

Work history, roles, and key accomplishments

Current

Dispensary Retail Manager

Current

Cultivate Dispensary

Dec 2023 - Present (2 years)

Built curbside and delivery operations from 0 to ~130 weekly deliveries and ~450 weekly curbside pickups; maintained 0 compliance issues across 2023–2025 audits and promoted 6+ team members through coaching and SOPs.

Retail Operations Team Leadership SOPs & Compliance Sales Reporting Customer Retention Coaching Inventory Management

Dispensary Retail Supervisor

Cultivate Dispensary

Apr 2019 - Dec 2023 (4 years 8 months)

Supported operations and compliance efforts, audited spreadsheets and rewards sign-ups for accuracy, and drove team engagement and morale to sustain operational standards.

Auditing Operational Audits Task Management Customer Service

Shift Manager

Shake Shack

Oct 2017 - Apr 2019 (1 year 6 months)

Oversaw daily store operations, led employee training on service excellence and food safety, and consistently exceeded store sales goals through strategic planning and team execution.