Kristianne Fournier

Responsible for editing a wide range of legal depositions and court-related audio transcriptions, adhering to strict process standards and legal formatting guidelines. Accurately edited and meticulously proofread financial earnings calls, ensuring clarity, precision, and adherence to client guidelines and industry-specific terminology. Maintained a consistently high accuracy rate of 95% or higher

Executed training and counseling of new hires on the company's transcription process, collaborating with recruitment on applicant interviews. Improved and enhanced training materials, supervising sessions to further improve specialist skills. Responsible for recording video walkthroughs, creating knowledge checks, and completing quality assessments.

Promoted to assistant team leader within a year, facilitating queue management and task delegation to team specialists, ensuring team and individual efficiency. Mentored junior team members, guiding them into leadership roles.

Achieved 98%-100% transcription accuracy rate on complex and challenging recordings, consistently maintaining top scores. Pursued expertise in business and financial strategies through transcribing audio files of clients within the industry.

Grade: Dean's Lister

Activities and societies: Member, LitCircle Organization; Member, Santugon Political Organization

Undertook a Bachelor of Arts in Literature. Participated in the LitCircle Organization and the Santugon Political Organization. Achieved Dean's Lister status in 2009.