At The Yoga Shala / Peace Harmony Yoga, I built and sustain a member-centered education and wellness community. I created customer journeys across onboarding, programming, support, retention, and re-engagement, refining them with member feedback.
I implemented GoHighLevel, Glofox, Mindbody, and Fitli to support CRM, scheduling, communications, and booking workflows. I also created operating documentation and trained teams and contractors on platforms, processes, and member experience standards.
With Jois Foundation, I led East Coast execution of a school-based education initiative across approximately 10 U.S. markets. I coordinated curriculum, instructor placement, training, and school relationships, and helped shape a repeatable operating model.
I created Reclaim Your Body / Body Mechanics, a six-week digital education program with 77 original videos and weekly live support. I also built an educational YouTube community to approximately 91,700 subscribers, using audience questions and engagement patterns to guide programming.

