Kris-Ann Modeste
@kris-annmodeste
I build Power Platform solutions and provide enterprise IT support that improves operational efficiency.
Trinidad and TobagoWhat I'm looking for
I've delivered technology solutions at The National Gas Company of Trinidad and Tobago, building Power Apps, SharePoint applications, and Power Automate workflows for internal processes including Meeting Room Booking and IT Resource Budgeting.
I translate business requirements into functional solutions, develop structured test cases, and perform user access reviews and audit reporting to support compliance and governance.
In enterprise IT support, I resolve hardware, software, network, and device-management issues; manage incidents through Marval ITSM; and support onboarding, application testing, Microsoft Intune mobile deployments, and hybrid meetings.
Experience
Work history, roles, and key accomplishments
Service Technician I
The National Gas Company of Trinidad and Tobago
May 2025 - Apr 2026 (11 months)
Provided first-level technical support, resolving hardware, software, and network issues. Managed incidents via Marval ITSM, supported user onboarding, and configured devices including mobile devices with Microsoft Intune.
Information Technology Graduate Trainee
The National Gas Company of Trinidad and Tobago
May 2023 - Apr 2025 (1 year 11 months)
Designed and developed business applications using Microsoft Power Platform to automate processes. Gathered requirements, performed testing, and conducted user access reviews to support compliance.
Customer Service Attendant (Checkout)
JTA Supermarkets
Nov 2021 - Oct 2022 (11 months)
Performed Point-of-Sale transactions and maintained accurate cash drawer. Delivered excellent customer service by responding to customer enquiries.
Education
Degrees, certifications, and relevant coursework
The University of the West Indies, St. Augustine
Bachelor of Science, Computer Science
2018 - 2021
Pursued a Bachelor of Science in Computer Science (Special) from 2018 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Skills
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