Open to opportunities

Ronaldo Beckles

@ronaldobeckles

Message

Technical Support professional with hands-on help desk, troubleshooting, and warehouse operations experience.

Trinidad and Tobago

Message

What I'm looking for

I’m looking for a reliable, customer-focused role where I can apply technical support and troubleshooting skills, support customers daily, and help drive smooth warehouse/receiving operations in a fast-paced retail environment.

I’m a reliable, customer-focused professional with a strong foundation in both technical support and warehouse operations. I thrive in fast-paced environments, bringing hands-on experience in receiving, inventory handling, and effective communication to support daily operations.

In my recent roles, I’ve worked in technical support and delivered help through troubleshooting and problem solving. I stay highly organized and use my strong technical aptitude to support customers while keeping systems and hardware running smoothly.

I completed a BSc in Computer Science and earned my CompTIA A+ and Computer Repair certification. I’m ready to leverage my work ethic and interpersonal skills to deliver exceptional customer experiences and dependable technical support.

Experience

Work history, roles, and key accomplishments

Technical Support

Telecommunication Services of Trinidad and Tobago

Jun 2024 - Jun 2026 (2 years)

Provided technical support at Telecommunication Services of Trinidad and Tobago.

Help Desk Management Technical Support Troubleshooting

Receiving & Warehouse Technician

Food Hall

Oct 2023 - May 2024 (7 months)

Handled receiving and warehouse support duties at Food Hall.

Receiving Warehouse operations

Warehouse Selector

Smith Robertson & Company Limited

Jul 2022 - Jul 2023 (1 year)

Worked as a warehouse selector at Smith Robertson & Company Limited.

Warehouse operations

Education

Degrees, certifications, and relevant coursework

University of the Southern Caribbean

Bachelor of Science, Computer Science

Completed a BSc in Computer Science on 26 June 2022.

Caribbean Union College

CXC General Proficiency, General Proficiency (CXC)

2010 - 2015

Grade: E&E Tech(2), IT(2), Math(1), Eng(A), Office Admin(2), Acct(3)

Completed CXC General Proficiency with passes across multiple subjects, including Electrical & Electronic Technology, English, IT, Mathematics, Office Administration, and Principles of Accounting.