Kaitlyn Ray

I’m a detail-oriented data entry and records professional with over 10 years across administrative, sales, and transcription work. I maintain accuracy, meet productivity targets, and use Excel, spreadsheets, and Outlook to keep records clean, organized, and easy to retrieve.

As a Transcriptionist for 3PlayMedia, I transcribed audio with a focus on accuracy, grammar, punctuation, and clarity while strictly following client guidelines. I also delivered efficient turnaround by prioritizing tasks, averaging 48 words per minute with a low error rate, and handling sensitive information with confidentiality.

Earlier in my career, I served as an Office Manager/Inside Sales and previously owned and managed operations, where I coordinated customer support, CRM documentation, and office activity. I optimized website SEO, supported customer satisfaction, mentored team members, and helped reduce accounts receivable errors—work that strengthened my ability to run processes smoothly and document everything precisely.