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@destiniwood
Detail-oriented office manager with strong administrative skills.
United StatesI am a highly competent professional with a strong background in administrative roles, currently serving as an Office Manager at Academic Recovery. My experience includes managing multiple phone lines, invoicing, and ensuring HIPAA compliance, all while providing exceptional customer service. I excel in transforming disorganized environments into smooth-running operations, demonstrating my ability to prioritize and handle multiple projects effectively.
With a Bachelor of Arts in Psychology from Saint Leo University and an Associate Degree from Florida Gateway College, I have developed excellent time management skills and a detail-oriented approach to problem-solving. My previous roles as an Administrative Assistant and Transcriptionist have further honed my skills in data entry, scheduling, and client management. I am a self-starter and quick learner, consistently exceeding expectations in fast-paced environments.
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Work history, roles, and key accomplishments
Academic Recovery
Jan 2023 - Present (2 years 10 months)
Managed multiple phone lines, handled invoicing, and processed case acceptances and rejections. Coordinated vehicle scheduling for transport and release, while also managing account payments and data entry.
Better Beginnings LLC
Jan 2021 - Present (4 years 10 months)
Managed front desk operations, including answering multiple phone lines and scheduling client appointments. Ensured HIPAA compliance in all communications and assisted the financial department with various tasks.
Copy Talk
Jan 2021 - Present (4 years 10 months)
Transcribed audio recordings accurately and efficiently. Prepared and transcribed various types of letters.
JD Apparel
Jan 2020 - Present (5 years 10 months)
Provided administrative support to the main office, including invoicing and customer service. Managed office maintenance and handled purchasing tasks.
Xtreme Cleaning Maids
Jan 2016 - Present (9 years 10 months)
Performed comprehensive cleaning services for residential properties, including vacuuming, mopping, and dusting. Managed laundry, window cleaning, and general sanitation tasks.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Psychology
2021 - 2024
Completed a Bachelor of Arts degree with a major in Psychology. Focused on understanding human behavior and mental processes.
Associate Degree, Psychology
2019 - 2021
Earned an Associate Degree with a major in Psychology. Gained foundational knowledge in psychological principles and research methods.
Software and tools used professionally
United StatesYou can contact Destini and 90k+ other talented remote workers on Himalayas.
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