Destini Wood
@destiniwood
Detail-oriented office manager with strong administrative skills.
United StatesWhat I'm looking for
I am a highly competent professional with a strong background in administrative roles, currently serving as an Office Manager at Academic Recovery. My experience includes managing multiple phone lines, invoicing, and ensuring HIPAA compliance, all while providing exceptional customer service. I excel in transforming disorganized environments into smooth-running operations, demonstrating my ability to prioritize and handle multiple projects effectively.
With a Bachelor of Arts in Psychology from Saint Leo University and an Associate Degree from Florida Gateway College, I have developed excellent time management skills and a detail-oriented approach to problem-solving. My previous roles as an Administrative Assistant and Transcriptionist have further honed my skills in data entry, scheduling, and client management. I am a self-starter and quick learner, consistently exceeding expectations in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Office Manager
Academic Recovery
Jan 2023 - Present (2 years 9 months)
Managed multiple phone lines, handled invoicing, and processed case acceptances and rejections. Coordinated vehicle scheduling for transport and release, while also managing account payments and data entry.
Administrative Assistant
Better Beginnings LLC
Jan 2021 - Present (4 years 9 months)
Managed front desk operations, including answering multiple phone lines and scheduling client appointments. Ensured HIPAA compliance in all communications and assisted the financial department with various tasks.
Transcriptionist
Copy Talk
Jan 2021 - Present (4 years 9 months)
Transcribed audio recordings accurately and efficiently. Prepared and transcribed various types of letters.
Office Assistant
JD Apparel
Jan 2020 - Present (5 years 9 months)
Provided administrative support to the main office, including invoicing and customer service. Managed office maintenance and handled purchasing tasks.
Housekeeper
Xtreme Cleaning Maids
Jan 2016 - Present (9 years 9 months)
Performed comprehensive cleaning services for residential properties, including vacuuming, mopping, and dusting. Managed laundry, window cleaning, and general sanitation tasks.
Education
Degrees, certifications, and relevant coursework
Saint Leo University
Bachelor of Arts, Psychology
2021 - 2024
Completed a Bachelor of Arts degree with a major in Psychology. Focused on understanding human behavior and mental processes.
Florida Gateway College
Associate Degree, Psychology
2019 - 2021
Earned an Associate Degree with a major in Psychology. Gained foundational knowledge in psychological principles and research methods.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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