Chelsea Jacobson
@chelseajacobson
Customer service professional with strong communication and problem-solving skills.
What I'm looking for
I am an enthusiastic and dependable professional with extensive experience in client-facing roles, including legal support and in-home caregiving. My ability to resolve issues quickly and communicate effectively has allowed me to build strong, empathetic relationships with clients and teams. I pride myself on being highly organized and calm under pressure, with a proven ability to manage sensitive information and support individuals from all walks of life.
Throughout my career, I have demonstrated reliability and discretion in high-responsibility tasks, particularly in legal environments. My experience as a Legal Secretary at the Pima County Attorney’s Office involved managing high-volume criminal case intake, preparing legal pleadings, and coordinating communication with defense attorneys and courts. I have also been recognized for my efficiency, attention to detail, and ability to thrive in high-pressure settings.
Now, I am eager to apply my strong communication, problem-solving, and service skills in a dynamic customer service environment. I believe that my background in caregiving and legal support equips me with a unique perspective that can enhance client interactions and contribute positively to any team.
Experience
Work history, roles, and key accomplishments
In-home Caregiver
AZ Tenderhands
Jan 2019 - Dec 2025 (6 years 11 months)
Provided full-time care for a disabled quadriplegic client through a licensed caregiving agency. Maintained detailed care logs, assisted with medical needs, and supported quality of life with patience and empathy.
Legal Secretary
Pima County Attorney's Office
Jan 2013 - Dec 2018 (5 years 11 months)
Managed high-volume criminal case intake (10–20+ new cases daily) in the Charging Unit. Prepared legal pleadings, plea agreements, and filed documents under tight deadlines.
Admin Assist/Property Research
Mahalo Properties
Jan 2010 - Dec 2013 (3 years 11 months)
Conducted property research for investment purposes (fix-and-flip and new builds). Managed data entry and bookkeeping using Excel and accounting tools.
Education
Degrees, certifications, and relevant coursework
Chelsea hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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