Kopano Richard Hlanga

Directed daily retail operations, inventory optimisation, staff leadership, and customer satisfaction.

Performed high-volume data capture and maintained data accuracy and integrity supporting financial research and analysis.

Audited high-value jewellery, silverware, and antiques; managed supplier and creditor accounts and supported stock control, business rescue, and loan consolidation.

Performed industrial grinding and polishing, adding hands-on production, finishing, and workshop experience.

Managed financial operations, budgeting, reporting, accounts payable/receivable, and strategic financial support.

Participated in business ownership, sales activities, and customer-facing commercial operations.

Managed sales and distribution activities, customer service, product movement, and commercial operations.

Coordinated production logistics, resources, and personnel.

Led regional field operations, peacebuilding, and community conflict-management initiatives.

Conducted customer experience evaluations and brand standards audits for Radisson RED, Radisson Blu, Mercure, HP, Western Union, and Core Group.

Certificate pending in Hotel Management.

Completed multiple professional development courses in real property home buying, including sales training and deal conversion.

Completed professional development in property pricing and expectations.

Completed professional development in deal conversion.

Completed professional development in retail buyer profits.

Completed NEPQ sales training.

Completed the Triple 7 Challenge.

Completed Agile Project Management training.

Completed Data Science & Analytics training.

Completed training in conflict analysis.

Completed training in interfaith conflict resolution.