Looking for a job

Tayyibah Mahomed

@tayyibahmahomed

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I lead commercial strategy and operations that grow revenue, improve performance, and scale retail execution.

South Africa

Message

What I'm looking for

I'm looking to lead commercial strategy and business operations where I can grow revenue, improve KPIs and operational efficiency, develop teams, and strengthen customer experience across complex retail or omnichannel environments.

I lead commercial strategy and business operations at Makro South Africa, owning a R730 million annual portfolio spanning sales performance, profitability, customer growth and commercial execution.

I lead a 60+ employee and contractor structure across Sales, Marketing, Customer Service, Performance, E-commerce Fulfilment and Outbound Logistics. I develop junior managers, set KPIs, drive performance reviews, and coordinate cross-functional priorities to improve operational results.

Across Makro, Game and DionWired, I’ve managed branch performance, sales, marketing, fulfilment, customer service, labour relations and team development. I bring 14+ years of retail leadership experience, combining commercial growth with practical process improvement and customer-focused execution.

Experience

Work history, roles, and key accomplishments

Current

General Sales Manager

Current

Makro South Africa

Feb 2025 - Present (1 year 7 months)

Owns a commercial portfolio with an annual turnover target of approximately R730 million, leading a 60+ employee and contractor structure. Manages sales, marketing, customer service, performance, e-commerce fulfilment, and outbound logistics teams.

Marketing Lead

Makro South Africa

Jul 2022 - Jan 2025 (2 years 6 months)

Led branch-level marketing strategy across retail, wholesale, and online platforms. Planned and executed integrated in-store and digital marketing campaigns aligned to commercial objectives.

Marketing Strategy Digital Marketing Campaign Management Customer Insights Supplier Coordination Stakeholder Management team development

Visual Merchandise Manager

Massdiscounters | Game

Jan 2019 - Jun 2022 (3 years 5 months)

Led a visual merchandising project across Game stores to improve store presentation, customer flow, and sales conversion. Implemented visual standards and trained store teams on consistent execution.

Visual Merchandising Store Presentation Customer Flow Management Sales Conversion Training Marketing Alignment

Branch Manager

Massdiscounters | Game

Oct 2018 - Jun 2022 (3 years 8 months)

Managed end-to-end branch performance across sales, operations, staffing, stock, customer service, and financial performance. Delivered consistent year-on-year growth and exceeded operational targets.

Branch Management Sales Operations Budget Management Stock Control Shrinkage Control Compliance Labour Relations Disciplinary Procedures Recruitment CCMA Team Leadership

Sales Manager

Massdiscounters – Game & DionWired

Nov 2013 - Oct 2018 (4 years 11 months)

Managed multiple sales departments with accountability for turnover, margins, and team performance. Drove sales growth through leadership, coaching, customer engagement, and promotional execution.

Sales Management Turnover Management Margin Management Team Leadership Coaching Customer Engagement Promotional execution

Assistant Sales Manager

Massdiscounters – DionWired

Mar 2012 - Oct 2013 (1 year 7 months)

Supported daily sales operations, staff supervision, and trading performance. Assisted with stock control, promotions, and customer service delivery.

Sales Operations Staff Supervision Stock Control Promotion Customer Service

Merchandise Systems Controller

Massdiscounters | DionWired

Aug 2011 - Feb 2012 (6 months)

Managed merchandise systems, reporting accuracy, and data integrity. Supported operational decision-making through accurate system information and controls.

Merchandising Systems Reporting Data Integrity Operational Support