Komal Jadhav

I am a performance-focused Quality Analyst and Team Lead with over 9 years of experience in the telecom industry. My career has been marked by a commitment to delivering exceptional quality assurance, achieving over 98% accuracy in QA processes. I have a proven track record of streamlining operations and driving process excellence through data-driven root cause analysis.

At Tata Communications Transformation Services, I lead a high-performing QA team, where I implemented custom frameworks that significantly reduced rework and improved audit efficiency. My leadership has not only enhanced team performance but also ensured seamless project transitions with zero client escalations. I am passionate about mentoring and coaching, which has led to a 30% reduction in onboarding time for new team members.