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Kolbi User

@kolbiuser

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Experienced dental professional with a passion for clinical excellence.

United States

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What I'm looking for

I seek a role that values innovation and fosters professional growth in a collaborative environment.

I am a dedicated dental professional with over 13 years of experience in clinical care and multi-site operations. My journey has been marked by a commitment to improving patient outcomes through strategic process design and training cross-functional teams. I have a proven track record of identifying operational gaps and creating standardized protocols that enhance efficiency and compliance across various clinical settings.

In my current role as a Clinical Development Leader at Smile Shoppe Pediatric Dentistry, I oversee clinical operations and lead a flagship team, optimizing performance and patient care. My hands-on experience in myofunctional therapy and orthodontics, combined with my expertise in coding and claims workflows, allows me to bridge the gap between clinical best practices and payer systems. I am passionate about leveraging technology to enhance patient engagement and streamline workflows, as demonstrated by my successful implementation of AI-driven tools and digital transformation initiatives.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

Freelance Social Media Manager

Oct 2021 - Present (3 years 10 months)

Developed and managed engaging content for dental healthcare brands, increasing online visibility and audiences. Collaborated with marketing teams to execute SEO strategies and brand campaigns tailored to target patient engagement.

Content Management Social Media Marketing SEO Strategies Marketing Campaigns Patient Engagement

Current

Registered Dental Hygienist | Clinic Coordinator

Current

Smile Shoppe Pediatric Dentistry

Dec 2019 - Present (5 years 8 months)

Oversaw clinical operations across multiple locations before transitioning to lead a flagship team of 10+ direct reports, optimizing performance, scheduling, and cross-functional coordination. Led the multi-site rollout of AI-driven tools to enhance patient acquisition, diagnostic efficiency, and workflows, creating training materials and standardizing processes to support staff adoption and onboa

Clinical Operations AI Tools Workflow Optimization Overjet Flex Dental

Registered Dental Hygienist | Expanded Functions Dental Auxiliary

Caren Franz Pediatric Dentistry & Orthodontics

Oct 2013 - Present (11 years 10 months)

Delivered comprehensive patient care, including preventive and restorative treatments, utilizing EFDA certification. Assisted in orthodontic procedures, collaborating closely with specialists to ensure exceptional patient experiences.

Patient Care Restorative Treatments Orthodontic Procedures

Dental Assistant

Celebrity Smiles

Jan 2011 - Present (14 years 7 months)

Provided chair-side assistance in a fast-paced, multi-specialty practice. Managed sterilization protocols and prepared treatment rooms for procedures.

Treatment Room Preparation Invisalign Support Restorative Cases