Jalene Lillie

I am an MBA-trained Registered Dental Hygienist with three years of clinical experience and a Healthcare Administration certificate, dedicated to aligning clinical outcomes with business objectives. I build strong relationships with providers and patients, mentor new team members, and contribute to practice-level growth through patient education and operational support.

At Heartland Dental I provide preventive care for 8–10 patients daily while collaborating with dentists, assistants, and front-office staff to streamline workflows, maintain compliance, and improve outcomes. I leverage strong communication skills to translate complex information clearly and to bridge gaps between providers and payers.

I am seeking to apply my combined clinical expertise and business training in a Provider Relations role where I can enhance provider engagement, support organizational growth, and continue developing my skills in healthcare administration and operations.