dtonya cater
@dtonyacater
Experienced dental hygienist and office lead with 26+ years improving patient care and operations.
What I'm looking for
I am a dental professional with over 26 years' experience in dental hygiene and office management, dedicated to delivering meticulous, patient-centered care and improving clinic operations. I combine clinical expertise—prophylaxis, SRP/root planning, radiography and oral cancer screening—with ongoing continuing education to stay current with best practices.
I have led front-office teams, managed scheduling, billing coordination, and trained staff to create efficient workflows that support providers and enhance patient satisfaction. I am proficient with patient record systems (McKesson), insurance verification, claims analysis, and utilization review to ensure smooth administrative operations.
My professional approach emphasizes behavior management, clear communication, and collaborative teamwork to design personalized treatment plans and foster trusting patient relationships. I seek roles where I can apply both clinical skills and administrative leadership to improve outcomes and patient experiences.
Experience
Work history, roles, and key accomplishments
Dental Hygienist
Excel Dental Clinic
Jun 2023 - Sep 2025 (2 years 3 months)
Provided comprehensive dental hygiene care including prophylaxis, SRP/root planing, fluoride/sealant applications, and radiographic assessments; improved patient outcomes through personalized treatment and education.
Front Office Lead
Zoo Crew - Southern Dental Alliance
May 2022 - May 2023 (1 year)
Led front office operations including scheduling, confirmations, treatment coordination, billing support, and training of front desk staff to improve office efficiency and patient experience.
Dental Hygienist
Meharry Medical College
Apr 1999 - Apr 2019 (20 years)
Delivered preventive dental care and customized prophylaxis, performed periodontal assessments, managed scheduling resources, and resolved patient issues to elevate satisfaction over a 20-year tenure.
Education
Degrees, certifications, and relevant coursework
Tennessee State University
Bachelor of Science, Dental Hygiene
Completed a Bachelor of Science in Dental Hygiene focused on clinical dental hygiene and patient care.
Tennessee State University
Associate of Science, Dental Hygiene
Completed an Associate of Science in Dental Hygiene with foundational training in dental prophylaxis and periodontal assessment.
Tennessee State University
Certification in Healthcare Administration, Public Administration
Completed a certification in Healthcare Administration with coursework related to public administration and healthcare office management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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