KKKoketjoR Kekana
@koketjorkekana
Internal sales team leader with over 10 years in healthcare.
South AfricaWhat I'm looking for
I am an experienced Internal Sales Coordinator Team Leader with over a decade of expertise in the healthcare industry. My career has been marked by a commitment to improving customer satisfaction and driving operational improvements. At 3M, I lead a dedicated team, ensuring effective resource utilization and motivating team members to meet customer targets.
My role involves supervising a team of five, managing schedules, and ensuring data integrity for VAC Therapy sales activities. I pride myself on my ability to identify areas for improvement and implement strategies that enhance service levels. My background also includes experience in customer service, project management, and team training, which has equipped me with the skills necessary to excel in fast-paced environments.
Currently pursuing a Bachelor of Commerce in Management Marketing, I am dedicated to continuous learning and professional growth. I hold several certifications, including Generic Management and ICD10 Coding, which complement my practical experience and enhance my ability to contribute effectively to any organization.
Experience
Work history, roles, and key accomplishments
Internal Sales Coordinator Team Leader
3M
Jun 2015 - Present (10 years)
Leading the Internal Sales Coordinator team for VAC Therapy sales, focusing on resource management, customer satisfaction, and operational improvements. Responsible for team performance, project management, and staff recruitment.
Au Pair
Interexchange
Sep 2014 - Mar 2015 (6 months)
Managed child behavior and development through positive reinforcement and educational strategies. Ensured safety and organized environments while promoting social skills and healthy eating.
Cross Border Customer Service Agent
Triton Express (PTY) LTD
Jun 2013 - Aug 2014 (1 year 2 months)
Prepared freight quotations and resolved customer queries. Analyzed shipping statuses and prepared month-end reports while ensuring effective communication between clients and couriers.
Assistant Student Advisor
Boston City Campus & Business College
Jan 2013 - Apr 2013 (3 months)
Supported students in their educational journey by creating plans aligned with their goals. Managed office administration and resolved queries from students and parents.
Assistant Teacher
Kyalami Kids Pre-School
Feb 2012 - Dec 2012 (10 months)
Ensured safety for children and prepared educational assessments. Utilized positive reinforcement strategies to maintain student engagement and performance.
Education
Degrees, certifications, and relevant coursework
BCBoston City Campus & Business College
Bachelor of Commerce, Management Marketing
2024 -
Currently studying for a Bachelor of Commerce in Management Marketing, focusing on various aspects of management and marketing strategies.
Duxah Academy of Health Care
Certificate, Non-Clinical Case Management
2023 - 2023
Completed coursework in Non-Clinical Case Management, covering fundamentals, medico-legal aspects, administrative tasks, and anatomy & physiology.
BCBoston City Campus & Business College
Diploma, Business Management
2019 - 2019
Earned a Diploma in Business Management, studying business management principles, financial management, entrepreneurship, and applied psychology.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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