Kofi Asamoah

As a Business Analyst and Scrum Master, I facilitated Scrum ceremonies, wrote SQL queries for data extraction, and utilized Jira and Confluence for project tracking. My efforts led to a 30% increase in team productivity and reduced project reworks by 25% through clear business requirements.

In my role at Deloitte, I participated in product demos, provided quality assurance testing, and collaborated with clients to optimize project delivery. My contributions led to a 15% increase in project delivery speed and a 20% reduction in time-to-market.

At Solvay, I led Agile transformation for a team of over 10 developers, improving velocity by 25%. I managed multiple Scrum teams and ensured timely product releases while achieving a 90% accuracy rate in data-driven decision making.

As an Operations Supervisor at Amazon, I designed Power BI dashboards, led a team to ensure efficient parcel delivery, and implemented lean management principles, resulting in a 15% productivity increase and zero lost-time accidents.

In my role at GCB Bank, I improved customer care processes, monitored KPIs, and enhanced communication channels, leading to an 85% increase in customer satisfaction scores and managing 65 inquiries daily with a 95% satisfaction rate.

MBA in Digital Business and Innovation focusing on the integration of digital technologies in business strategies and innovation processes.

BSc in International Management and Business covering various aspects of global business practices and management strategies.

Certified Scrum Master training focusing on Agile methodologies and Scrum framework to enhance team collaboration and project delivery.