Kiya Smith
@kiyasmith
Assistant General Manager at Il Premio at FORTH, leading operations across two high-volume venues and developing guest-focused teams.
United StatesWhat I'm looking for
At Il Premio at FORTH, I lead daily operations across Il Premio and Bar Premio, supporting FOH and BOH teams during a leadership transition. I also hire, onboard, and train team members while maintaining high-touch service for hotel guests, members, and local diners.
At FORTH, I previously oversaw service operations across six hotel venues and developed team members across multiple outlets. Earlier, I opened six Barcelona Wine Bar locations nationwide and streamlined the training department. I'm looking to bring my hospitality operations experience to luxury hospitality, travel, or corporate operations, especially across multiple properties or new openings.
Experience
Work history, roles, and key accomplishments
Second-in-command for Il Premio, the hotel's Italian steakhouse, and Bar Premio, its lobby bar, restaurant, and café. Led daily operations and teams across two high-volume venues during a period of leadership transition.
•Lead daily operations across Il Premio and Bar Premio, delivering seamless, high-touch service for hotel guests, members, and local diners.
•Provide operational continuity for F
Forth Hotel is a luxury lifestyle hotel in Atlanta known for its elevated dining and hospitality experiences.
•Oversaw service operations across six distinct hotel venues: Elektra Mediterranean restaurant, In-Room Dining, a private members club, pool service, Il Premio Italian steakhouse, and Bar Premio lobby bar, restaurant, and café.
•Ensured consistent luxury service standards across fine dini
•Partnered with the event sales team to plan and execute large-scale events up to 200, coordinating kitchen, service, and front-of-house teams to deliver seamless, high-touch guest experiences.
•Upheld luxury-level service standards and operational efficiency, driving stronger guest satisfaction and repeat business.
•Designed and rolled out training programs that improved service quality, consiste
The Signature Auto is a well-established automotive dealership specializing in luxury vehicles, providing a premium customer experience through personalized services.
• Supported top-level decision-making and strategic planning by forging productive relationships with senior leaders and serving as a key advocate for various personnel issues.
• Implemented business strategies within the Claims depa
Barcelona Wine Bar is a renowned tapas and wine bar offering a vibrant dining experience with a focus on high-quality food and exceptional service.
• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
• Planned and resourced personnel and logistics for operations component exercises, resulting in highly trained personnel r
Capital Buick GMC is a reputable automotive dealership known for its commitment to providing excellent customer service and a wide range of vehicles.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Developed business pipeline using cold and warm techniques, contributing to a robust sales funnel.
• Expanded business through effective
Education
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Kiya hasn't added their education
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United StatesAuthorized to work in
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