Kiss Balázs

At Deutsche Telekom AG, I manage German-speaking service-chain operations, coordinate complex internal services, and resolve high-stakes situations in the digitalization and information sector.

Before that, I spent a decade at MOL leading IDS operations across technical documentation, data management, mailing, archives, procurement-related library services, and digitalization projects. I managed 35 FTE through coordinators and team leads while remaining closely connected to operational teams.

I've helped move seven locations into one master data center, implemented digital technical documentation, data-center and mailing processes, and supported a smooth COVID transition with no IDS fluctuation. My latest major project involved clearing Budapest buildings of qualified, classified, and GDPR-relevant paper documentation for 1,700 people moving into a paperless green campus.

Earlier at Docler Holding, I supported English- and German-speaking customers, trained shift leaders, mentored teams, and helped develop the Luxembourg branch. I'm a practical fixer who stays calm when things go south and enjoys adding value in high-risk, time-critical environments.