ross mitchell

Transported commercial goods safely across Europe, including loading and unloading while following transport and road-safety requirements.

Carried out construction, ironwork and demolition tasks across multiple projects; coordinated materials and site logistics to support efficient delivery.

Led daily operations for lifeguard, reception and member-care teams, managing seven employees, shift coverage, club opening/closing and events. Coordinated member inductions, classes and corporate events; managed staffing to avoid rota gaps and maintain service and safety standards.

Maintained BT hospitality ordering systems, building-security databases and access-control records; served as a key contact for internal and external stakeholders. Managed building security databases and access control systems for all Compass Group employees and third-party contractors.

Led an operational team of approximately 50 employees, with six direct reports, across a large corporate hospitality operation. Managed the employee lifecycle, including recruitment, onboarding, training, appraisals, disciplinary and grievance matters, payroll and exits.

Progressed through Kitchen & Delivery Porter, Catering & Hospitality Assistant, Supervisor, Catering Manager, Hospitality Manager and Administration Manager roles. Worked across various BT sites before progressing to senior management at BT Centre.

Worked in assembly production, operated molding and stamp-press machinery, and supported warehouse logistics.

Maintained production quality standards and followed safety procedures in a fast-paced manufacturing environment.

Completed secondary education at Trevethin Comprehensive School in Pontypool, UK, from 1988 to 1993.