Open to opportunities

Balwinder Kaur

@balwinderkaur2

Message

I am a detail-oriented administrative professional with 4+ years' experience.

Canada

Message

What I'm looking for

I’m seeking an administrative role in a supportive organization where I can use scheduling, bookkeeping, and customer-service skills, grow into broader operations or healthcare admin responsibilities, and contribute to process improvements and team success.

I am a detail-oriented administrative professional with over four years' experience in scheduling, financial operations, and office administration. I consistently manage complex tasks with accuracy, confidentiality, and professionalism.

In operations roles I processed 100+ payments daily with 100% billing accuracy, generated financial and occupancy reports, and digitized workflows to reduce manual tasks by 15%. I supervised teams of ten, improving scheduling efficiency by 35%, managed inventory and supported payroll, and processed 500+ invoices with 100% accuracy while streamlining filing systems to reduce retrieval time by 20%.

I am enhancing my healthcare communications skills through a Medical Terminology course to better support clinical teams. I seek an administrative role where I can apply my bookkeeping, scheduling, and customer-service strengths to improve office efficiency and contribute to team success.

Experience

Work history, roles, and key accomplishments

Night Auditor

Staybridge Hotel

Jul 2023 - Mar 2025 (1 year 8 months)

Processed 100+ payments daily with 100% billing accuracy and generated financial and occupancy reports on schedule; digitized check-in workflows reducing manual tasks by 15% while maintaining guest data confidentiality.

Payment Processing Financial Reporting Quickbooks Microsoft Excel Confidentiality Scheduling

Supervisor

Booster Juice

Jun 2022 - Feb 2025 (2 years 8 months)

Supervised a team of 10 staff, improved scheduling efficiency by 35% and reduced scheduling conflicts; managed inventory and supported payroll while handling 1,000+ customer transactions daily.

Team Supervision Scheduling Inventory Management Payroll Customer Service Staff Training

Office Administrator

Precision Properties

Jan 2021 - Feb 2023 (2 years 1 month)

Managed rental bookings achieving a 98% on-time property turnover and processed over 500 invoices with 100% accuracy using Sage and QuickBooks; streamlined filing systems reducing retrieval time by 20%.

Invoicing Quickbooks Document Management Process Improvement

Office Assistant

Precision Welding

Feb 2022 - Dec 2022 (10 months)

Assisted in scheduling and phone management to improve office efficiency by 25%; supported recruitment and compliance processes, reducing hiring cycle time by 20% and maintaining organized documentation.

Scheduling Recruitment Compliance Microsoft Office Office Administration

Front Desk Agent

Comfort Inn

Aug 2021 - Jan 2022 (5 months)

Processed billing for 80–100 guests weekly, reduced billing discrepancies by 30%, and trained staff on payment processing to reduce errors by 25%.

Billing Payment Processing Staff Training Attention To Detail

Cashier

Walmart

Mar 2020 - Aug 2021 (1 year 5 months)

Operated cash registers processing customer purchases accurately and efficiently, handled cash and electronic payments, and balanced cash drawers while supporting store merchandising and cleanliness.

Customer Service Inventory Support Time Management