Kirti Jadhav

Promoted from Deputy Manager within 11 months; managed a portfolio of 400+ wealth management clients, delivering tailored banking and financial solutions and resolving complex client service requests.

Managed client relationships for a 300+ client portfolio, coordinated with operations and credit teams, and analysed service data from 1,000+ client interactions to recommend process improvements.

Led the International Remittance Merchant Onboarding project, onboarding 300 merchants, executed go-to-market strategies for new products, and managed outbound calling operations across six states.

Managed the company LinkedIn page and reached out to 50+ potential leads, increasing brand engagement.

Promoted online mentorship courses to students through referral-led outreach and was awarded a Certificate of Appreciation.

Engaged 20+ prospective customers daily through email and telemarketing, achieving a lead conversion rate of around 30%, and launched a Facebook Ads campaign reaching 5,000 potential customers.

Recruited and trained 4 business development interns each month, supported 10 sales agents, organised 10 webinars and met all B2C sales targets.

Presented the company's pharmaceutical product portfolio to healthcare clients and applied product differentiation and discount pricing strategies to win orders.

Pursuing an MSc in Project Management, with a dissertation on human-AI collaboration in financial risk management during FinTech product development projects in Indian start-ups.

Earned a Bachelor of Pharmacy, including industrial training at Blue Cross Laboratories Pvt Ltd with exposure to GMP-regulated pharmaceutical manufacturing.

Completed a Search Engine Optimisation certification from HubSpot Academy.

Completed the Project Management Foundations course on LinkedIn Learning.

Completed a certification in Financial Markets from Shine Projects.

Completed a Digital Marketing certification from Google.

Earned a Lean Six Sigma Green Belt certification from KPMG.