Efosa Omokaro
@efosaomokaro
Fintech Sales Operations Lead driving revenue growth through GTM, merchant onboarding, and compliance-ready partner SLAs.
What I'm looking for
I’m a results-driven Fintech Sales Operations Leader with 13+ years across financial services, telecoms, and digital payments. I scale merchant acquisition, lead multi-channel sales teams, and design go-to-market strategies that deliver measurable revenue growth—supported by deep expertise in PCI DSS compliance, KYC/AML frameworks, and SLA management with banking partners.
I build the commercial infrastructure that helps products win, including DSA and aggregator merchant acquisition models. From Pay Access to MTN Nigeria, I’ve owned CRM-driven pipeline optimization (Salesforce/HubSpot), created revenue and SLA dashboards, and delivered standout results such as ₦500M+ cumulative revenue and top sales performer recognition.
Experience
Work history, roles, and key accomplishments
Business Development Project Manager
Pay Access System Limited
Apr 2025 - Present (1 year 1 month)
Develop and execute go-to-market strategies for new fintech products, driving revenue growth through structured partnership and market-entry initiatives. Manage CRM-based sales operations and dashboards, and negotiate client/partner SLAs to ensure compliance and delivery of commercial KPIs.
Sales Professional
MTN Nigeria
Apr 2018 - Mar 2025 (6 years 11 months)
Generated ₦500M+ in revenue from B2B and B2C data and voice services, surpassing annual targets by 120% through targeted telesales and needs-based selling. Onboarded 200+ corporate clients, improved retention by 25%, mentored 15 junior reps, and grew wallet share via upsell and account reviews.
Data Sales Consultant
MTN Nigeria
Aug 2015 - Sep 2017 (2 years 1 month)
Managed end-to-end broadband device lifecycle, including QA, distribution logistics, stock management, and vendor performance monitoring. Delivered real-time diagnostic support for fault resolution and coordinated device swaps/feedback processes to maintain customer satisfaction SLAs.
Channel Development Administrator
MTN Nigeria
Jan 2015 - Dec 2015 (11 months)
Managed 50+ distribution channels and optimized partner networks to achieve 15% market expansion across the region. Increased dealer sales by ₦20M per quarter, analyzed channel performance in Excel, trained 30+ channel partners, and supported compliant bid/tender submissions.
HR Administrator
MTN Nigeria
Aug 2011 - Sep 2015 (4 years 1 month)
Streamlined recruitment and onboarding for 100+ employees, reducing time-to-hire by 20% through ATS optimization. Managed talent acquisition end-to-end, employee lifecycle documentation and labor-law compliance, and supported cross-border HR coordination across multiple geographies.
Education
Degrees, certifications, and relevant coursework
Coventry University
Master of Science (MSc), Supply Chain & Logistics Management
2024 -
Pursuing an MSc in Supply Chain & Logistics Management at Coventry University (2024–present), studying supply chain analytics, logistics strategy, procurement, and demand forecasting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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