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Efosa OmokaroEO
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Efosa Omokaro

@efosaomokaro

Fintech Sales Operations Lead driving revenue growth through GTM, merchant onboarding, and compliance-ready partner SLAs.

United Kingdom
Message

What I'm looking for

I’m looking to lead fintech sales operations where I can scale merchant acquisition, optimize CRM-driven pipelines, and build compliance-ready SLAs—partnering cross-functionally to deliver predictable revenue growth and measurable market expansion.

I’m a results-driven Fintech Sales Operations Leader with 13+ years across financial services, telecoms, and digital payments. I scale merchant acquisition, lead multi-channel sales teams, and design go-to-market strategies that deliver measurable revenue growth—supported by deep expertise in PCI DSS compliance, KYC/AML frameworks, and SLA management with banking partners.

I build the commercial infrastructure that helps products win, including DSA and aggregator merchant acquisition models. From Pay Access to MTN Nigeria, I’ve owned CRM-driven pipeline optimization (Salesforce/HubSpot), created revenue and SLA dashboards, and delivered standout results such as ₦500M+ cumulative revenue and top sales performer recognition.

Experience

Work history, roles, and key accomplishments

PL
Current

Business Development Project Manager

Pay Access System Limited

Apr 2025 - Present (1 year 1 month)

Develop and execute go-to-market strategies for new fintech products, driving revenue growth through structured partnership and market-entry initiatives. Manage CRM-based sales operations and dashboards, and negotiate client/partner SLAs to ensure compliance and delivery of commercial KPIs.

MN

Sales Professional

MTN Nigeria

Apr 2018 - Mar 2025 (6 years 11 months)

Generated ₦500M+ in revenue from B2B and B2C data and voice services, surpassing annual targets by 120% through targeted telesales and needs-based selling. Onboarded 200+ corporate clients, improved retention by 25%, mentored 15 junior reps, and grew wallet share via upsell and account reviews.

MN

Data Sales Consultant

MTN Nigeria

Aug 2015 - Sep 2017 (2 years 1 month)

Managed end-to-end broadband device lifecycle, including QA, distribution logistics, stock management, and vendor performance monitoring. Delivered real-time diagnostic support for fault resolution and coordinated device swaps/feedback processes to maintain customer satisfaction SLAs.

MTN Nigeria logoMN

Channel Development Administrator

MTN Nigeria

Jan 2015 - Dec 2015 (11 months)

Managed 50+ distribution channels and optimized partner networks to achieve 15% market expansion across the region. Increased dealer sales by ₦20M per quarter, analyzed channel performance in Excel, trained 30+ channel partners, and supported compliant bid/tender submissions.

Education

Degrees, certifications, and relevant coursework

Coventry University logoCU

Coventry University

Master of Science (MSc), Supply Chain & Logistics Management

2024 -

Pursuing an MSc in Supply Chain & Logistics Management at Coventry University (2024–present), studying supply chain analytics, logistics strategy, procurement, and demand forecasting.

Tech stack

Software and tools used professionally

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