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Dhannya Mathew

@dhannyamathew

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Dedicated professional with expertise in project management and KYC analysis.

United Kingdom

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What I'm looking for

I am looking for a role that challenges me and allows for career growth, ideally in a collaborative environment focused on project management and compliance.

I am a dedicated and experienced professional with a proven track record of driving business-critical programs and leading strategic projects. My background includes hands-on experience in warehouse operations, project monitoring, and KYC/CDD analysis in the banking field. I have demonstrated experience in managing stakeholders and project teams, along with a strong understanding of project management principles and agile methodologies.

Throughout my career, I have been committed to producing exceptional results in challenging environments. I am well-known for cultivating cooperative collaborations, improving customer satisfaction, and reducing financial risks. My achievements include being recognized as the Star Performer of the Year for maintaining 100% profile quality and earning the Dream Team award for consistent performance across quarters.

Experience

Work history, roles, and key accomplishments

Fulfillment Associate

Amazon

Sep 2023 - Present (1 year 9 months)

Played a key role in meeting rapid delivery goals by efficiently selecting, packing, and preparing orders, maintaining high standards of quality and accuracy. Utilized barcode scanning and digital tools to reduce fulfillment errors, significantly improving inventory tracking and operational efficiency.

Problem Solving High Accuracy Customer Satisfaction Efficiency Improvement

Product Development Associate Intern

The Creations Club

May 2023 - Present (2 years 1 month)

Provided administrative support, handling tasks including filing, document management, and data entry. Assisted the project management team in project documentation, planning, and reporting, while collaborating with multiple teams to ensure smooth project operations.

Stakeholder Management Collaboration Detail Oriented Time Management Documentation Data Analysis

CDD Officer and KYC Analyst

HSBC Electronic Data Processing India Pvt Ltd

May 2018 - Present (7 years 1 month)

Analyzed customer profiles monthly, contributing to increased risk assessment efficiency and managed an 8-member team, optimizing workload prioritization. Collaborated with international stakeholders and customers, maintaining up-to-date regulatory knowledge to adjust processes and reduce risks.

Anti Money Laundering Risk Analysis Regulatory Compliance Adverse Media Analysis Risk Assessment

Education

Degrees, certifications, and relevant coursework

Manipal University

MBA, Operations Management

Grade: Distinction

Pursued a Master of Business Administration with a specialization in Operations Management. Developed strong analytical and leadership skills, focusing on optimizing business processes and supply chain efficiencies.

Visvesvaraya Technological University

BE, Electronics and Communication Engineering

Grade: First Class

Earned a Bachelor of Engineering in Electronics and Communication Engineering. Acquired fundamental knowledge in electronic circuits, communication systems, and digital signal processing, preparing for a career in technology.

Coventry University

MSc International Project Management, International Project Management

Grade: Distinction

Completed a Master of Science in International Project Management, focusing on advanced project methodologies and global project execution. Gained expertise in strategic planning, risk management, and stakeholder engagement within an international context.