Kiran S

I’m a results-oriented professional with 4 years of experience in Order Management, O2C, SAP SD, and Supply Chain Coordination. I bring proven expertise in order processing, client engagement, SOP development, EDI processing, and address process improvement to deliver high-quality service outcomes.

As a Senior Associate at Capgemini Technology Services India Limited, I managed Order Management operations for Peru, Bolivia, and Chile and supported end-to-end O2C processes. I maintained SOPs and process documentation, handled client approvals, resolved order-related issues, and supported LATAM process transition and knowledge transfer activities—earning “Exceptional Top Performer” (Aug 2024). Previously at ITC Infotech India Limited, I worked on SAP SD for purchase order creation and modifications, validated purchase orders, processed EDI transactions, managed order/shipment trackers, and resolved invoice and shipment discrepancies while improving SOPs and process standardization.