At Infosys BPM Limited, I led a 22-member team and coordinated supply chain activities using Salesforce and internal tools. I worked with purchasing, stakeholders, vendors, and logistics teams to support timely delivery.
I contributed to a pilot process reported to have increased team productivity by 100%. I also managed escalations, supported quality assessments, and trained new joiners.
As Global UAT Coordinator, I coordinated test initiation, script preparation, execution, progress reporting, defect reviews, and sign-offs. I also identified defects and performed root cause analysis on data-quality issues related to UAT test cases.
At NTT DATA LTD, I processed sales orders in SAP across the order cycle, including ETA monitoring, stock checks, amendments, delivery release, and proof-of-delivery follow-up. Earlier, at SUTHERLAND GLOBAL SERVICES, I processed customer orders and supported UAT planning and testing.
