Nwobodo Kingsley
@kingsleynwobodo
Client-focused site manager and customer relationship professional driving measurable results through CRM and sales support.
NigeriaWhat I'm looking for
I’m a results-driven professional with a B.Eng. in Metallurgical and Materials Engineering and over five years of progressive experience in customer relations, sales, appointment setting, and client management. I build lasting client relationships, manage CRM systems, and deliver measurable results in remote and deadline-driven environments.
As a Site Manager at Empress Interior Designs, I oversee day-to-day site operations by coordinating between clients, vendors, and design teams to ensure on-schedule project delivery. I serve as the primary point of contact for clients, maintain detailed records of project milestones and budgets, and coordinate appointments, site visits, and walkthroughs. I also resolve client issues promptly to keep projects moving smoothly.
In previous remote roles at Veta Group and Ordering Ads, I made high-volume outbound calls, scheduled consultations and demos, tracked and followed up on leads in the CRM, and supported smooth handoffs with the sales team. I consistently meet and exceed targets for calls, appointments, and retention, and I’m highly organized, self-motivated, and eager to bring strong communication and records management to student recruitment and enrollment support.
Experience
Work history, roles, and key accomplishments
Appointment Setter to Customer Manager
Veta Group
Jan 2023 - Sep 2024 (1 year 8 months)
Started as an appointment setter, making high-volume outbound calls to schedule real estate consultations for the sales team. Promoted to customer manager, managing client records in the CRM, following up on leads, and coordinating virtual meetings and property tours to meet weekly and monthly targets.
Appointment Setter
Ordering Ads
Jan 2021 - Jan 2023 (2 years)
Made outbound calls and followed up with restaurant owners/managers to schedule demos and sales appointments for social media advertising services. Maintained accurate call and lead tracking in the company CRM and coordinated handoffs with the sales team to improve appointment-to-conversion outcomes.
Customer Relations Officer
Builtab
Jan 2020 - Jan 2021 (1 year)
Managed inbound and outbound customer inquiries about products, pricing, and service terms, and resolved concerns through consistent follow-up. Guided prospective clients through onboarding, maintained CRM records of interactions, and represented the company at promotional events.
Site Manager
Empress Interior Designs
Oversaw day-to-day site operations, coordinating clients, vendors, and design teams to ensure projects were delivered on schedule. Served as the primary client point of contact, scheduled appointments/site walkthroughs, and maintained detailed milestone, budget, and communication records.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Engineering (B.Eng.), Metallurgical and Materials Engineering
Earned a B.Eng. in Metallurgical and Materials Engineering at the University of Nigeria, Nsukka.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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