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Kimone RichardsKR
Open to opportunities

Kimone Richards

@kimonerichards

Administrative and executive support pro who keeps operations running smoothly.

Jamaica
Message

What I'm looking for

I’m looking for a fast-paced role where I can support executives and teams with calendar/email coordination, CRM updates, and client communication—ideally with remote flexibility and clear priorities, so I can deliver accurate, high-quality administrative operations.

I’m an Administrative and Executive Support professional with experience supporting executives, real estate teams, and digital marketing operations, including remote clients. I’m known for keeping priorities organized, communications clear, and schedules on track with accuracy and discretion.

In my recent role as an Executive Assistant (Leoserve), I managed executive calendars, handled email coordination, supported client meetings, and coordinated travel and meeting logistics. I also prepared reports, conducted research, maintained records, and kept CRM systems updated while tracking client interactions.

I bring strong CRM and operations support from multiple contracts, including administrative/personal assistant work for Valerus Real Estate across business units. I supported scheduling, client communication and follow-ups, document and record management, and workflow organization while ensuring CRM updates stayed current.

Before that, I developed a customer-focused foundation through customer service and sales support roles. I’m now combining that experience with remote, task-based quality work as an AI Trainer, evaluating responses for accuracy and continuously improving output quality and standards.

Experience

Work history, roles, and key accomplishments

LC

Executive Assistant

Leoserve (Digital Marketing Company)

Dec 2024 - May 2025 (5 months)

Managed executive calendars, scheduling, and daily priorities while handling email management and client communication. Coordinated travel arrangements and meeting logistics, prepared reports, conducted research, maintained records, and updated CRM systems with tracked client interactions.

ML

Sales Agent

Merged Local

Jan 2024 - Mar 2024 (2 months)

Managed customer interactions and service inquiries while supporting sales and lead follow-up processes. Maintained accurate customer records and communicated professionally with clients and prospects.

IS

Customer Service Representative

Ibex Global Services

Sep 2021 - May 2023 (1 year 8 months)

Provided customer care as a Customer Service Representative at Ibex Global Services.

SS

Customer Care Agent

Sutherland Global Services

Sep 2019 - Mar 2020 (6 months)

Worked as a Customer Care Agent at Sutherland Global Services.

Education

Degrees, certifications, and relevant coursework

ED

Edna Manley School of Drama

Attended Edna Manley School of Drama.

Columbia College Hollywood logoCH

Columbia College Hollywood

Screenwriting Course, Screenwriting

Completed a Screenwriting course at Columbia College Hollywood.

PS

Papine High School

Attended Papine High School.

Tech stack

Software and tools used professionally

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