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Kimmberley Ellis

@kimmberleyellis

Licensed desk adjuster specializing in property claims, disaster recovery, and accurate estimating.

United States
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What I'm looking for

I seek a role in disaster recovery or claims management where I can lead estimations, improve processes, mentor teams, and help communities recover efficiently.

I am a Licensed Desk Adjuster with over five years of focused experience in property claims and disaster recovery, proficient in Xactimate and Symbility. I deliver accurate estimates, timely settlements, and clear communication to policyholders and stakeholders.

My background includes substantial damage assessments using ArcGIS and FEMA SDE tools, conducting and compiling thousands of inspection records to ensure compliance with FEMA standards. I have led field and desk teams, trained new inspectors, and improved data-entry and reporting workflows to accelerate funding and claims processing.

I have managed large-scale shelter and program operations, coordinated clinician deployments, and provided compassionate case management during crises. My certifications across FEMA programs, OSHA, Hazwoper, and multiple state adjuster licenses support my operational and regulatory expertise.

I bring a detail-oriented, customer-focused approach to high-volume environments, emphasizing stakeholder collaboration, risk mitigation, and continuous process improvement to drive faster recoveries and higher client satisfaction.

Experience

Work history, roles, and key accomplishments

TG

Permit Technician I

The Workforce Group

Feb 2025 - Jun 2025 (4 months)

Processed disaster recovery permits and conducted inspections to ensure code compliance, reducing permit rejections and accelerating approvals following hurricanes. Streamlined data entry protocols to improve accuracy and processing speed for urgent storm-related repairs.

TB

Lead Substantial Damage Estimator

Tidal Basin

Aug 2024 - Nov 2024 (3 months)

Conducted field inspections for hurricane and flood damage, prepared detailed repair estimates and photographic documentation, and trained new inspectors on FEMA SDE Tool and ArcGIS to improve consistency and expedite claims.

FS

Onsite Program Manager

Favorite Healthcare Staffing

Oct 2020 - Oct 2022 (2 years)

Supervised 100–400 clinicians on crisis assignments, coordinated deployments to meet urgent staffing needs, and monitored performance metrics to inform strategic staffing and improve operational efficiency.

Education

Degrees, certifications, and relevant coursework

Kimmberley hasn't added their education

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Tech stack

Software and tools used professionally

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Kimmberley Ellis - Permit Technician I - The Workforce Group | Himalayas