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Kimberly Rule

@kimberlyrule1

Accounts receivable manager who managed a $19MM portfolio at Triumph Financials and reduced unapplied cash by 83% at Equinix.

United States

Message

At Triumph Financials, I managed a $19MM accounts receivable portfolio, working to minimize overdue balances and improve collections. I also supported team onboarding and reviewed performance, while introducing workflow changes to reduce repeat contacts and improve past-due collections.

As a contractor at Equinix, I reduced unapplied cash payments by 83% by evaluating account payments and identifying process gaps. Earlier, at Reddy Ice Holding, Inc, I supervised billing and cash applications work, reconciled bank statements to reduce unapplied cash by 35%, and developed department SOPs. I also created online course curriculum and taught as an Adjunct Instructor at Bryant and Stratton University.

Experience

Work history, roles, and key accomplishments

Account Resolutions Manager

Triumph Financials

Apr 2023 - Aug 2025 (2 years 4 months)

Managed an AR portfolio valued at $19MM, driving collections and minimizing overdue balances. Oversaw a team of Account Resolution Specialists, improved departmental efficiency, and supported onboarding and training.

Accounts Receivable Collections Team Leadership Data Analysis Process Improvement Training Mentorship Customer Relationship Management

Credit & Collections Analyst

Equinix

Nov 2021 - Apr 2023 (1 year 5 months)

Reduced unapplied cash payments by 83% through meticulous evaluation of account payments and process improvements. Prepared financial statements and variance reports, managed invoice distribution, and updated customer notes in Oracle.

Accounts Receivable Collections Data Analysis Oracle Ariba Coupa Taulia Invoice Management KPI Reporting

Adjunct Instructor

Bryant and Stratton University

Jan 2014 - Dec 2022 (8 years 11 months)

Developed curriculum content for a capstone course using the ADDIE method and taught material from approved curriculum. Assembled learning content suitable for online learning and defined assessment objectives.

Curriculum Development ADDIE Online Teaching Instructional Design Assessment Design

Credit Analyst

L'Oréal

Jun 2021 - Nov 2021 (5 months)

Collaborated with customers and sales teams to resolve disputes and discrepancies, processing credits and refunds. Reduced payment delays by identifying root causes of delinquency and maintained credit hold status on accounts.

Credit Analysis Dispute Resolution Salesforce Customer Service Problem Solving Refund Processing

Accounts Receivable Manager

Learfield

Jan 2021 - May 2021 (4 months)

Supervised a team of 6 Accounts Receivable Specialists and 2 Cash Specialists, handling billing and collections. Improved cash flow by analyzing payment trends and maintained receivables through timely invoice processing.

Accounts Receivable Team Leadership Billing Collections Cash Flow Management Invoice Processing Live 365

Accounts Receivable Lead

Lala USA, Inc.

Aug 2020 - Dec 2020 (4 months)

Managed 2 off-site Accounts Receivable Analysts in Mexico and oversaw accounting closing reports. Supported new clients with ACH/EFT setup and created weekly aging reports for the sales team.

Accounts Receivable Team Management ACH EFT Ageing Reports Month End Closing Presentation Skills

Cash Applications and Billing Supervisor

Reddy Ice Holding, Inc

Jan 2018 - Dec 2020 (2 years 11 months)

Oversaw 3 Billing Payment Coordinators and 2 Cash Applications Coordinators, ensuring service standards. Performed billing adjustments, reconciled bank statements, and developed SOPs for the department.

Cash Application Billing Supervision Microsoft Dynamics Bank Reconciliation SOP Development Month End Closing Journal Entries