Open to opportunities

Kimberly Bradshaw

@kimberlybradshaw

Operations and office administration professional specializing in HIPAA-compliant billing, EHR workflows, and front-office coordination.

United States

Message

What I'm looking for

I’m looking for an operations or office administration role where accuracy, HIPAA-compliant workflows, and process improvement matter. I want to lead front-office coordination, improve billing efficiency, and collaborate with clinical teams to deliver fast, reliable patient support.

I’m an operations and office administration professional focused on accuracy, compliance, and smooth day-to-day execution. I manage office operations, electronic health record workflows, patient intake, and front-office processes—consistently improving outcomes by resolving billing issues and reducing errors.

In healthcare settings, I handle sensitive patient data in EHR and scheduling systems with full HIPAA compliance. I coordinate multi-provider scheduling, prior authorizations, insurance verification, and claims processing while using advanced medical terminology to strengthen documentation and communication.

I also bring leadership and operational discipline from roles overseeing multi-branch administrative and compliance functions, as well as lead-level onsite logistics during emergency response events. I’m known for workflow coordination, data tracking, staff supervision, and dependable service that earns trust from patients, teams, and agency partners.

Experience

Work history, roles, and key accomplishments

Current

Community Resource Center Lead

Current

In Field Strategies

Feb 2026 - Present (4 months)

Oversee operations during emergency response events and public service deployments, managing onsite staff, logistics, and site operations. Track operational data, coordinate staff shifts, prepare reports, and serve as a primary point of contact for community members and agency partners.

Emergency Response Operations Logistics Coordination Staff Scheduling Site Setup & ADA Support Safety Compliance Operational Reporting Data Tracking

Front Office Billing Coordinator

CVN VVSD

Jun 2025 - May 2026 (11 months)

Managed front-office operations for a high-volume mental health clinic, maintaining sensitive patient data in electronic health records and scheduling systems in compliance with HIPAA. Handled insurance verification and prior authorizations, coordinating multi-provider scheduling and resolving patient concerns to reduce billing and scheduling errors.

EHR Data Management HIPAA compliance Medical Scheduling Medical Billing & Claims Insurance Verification Prior Authorizations Customer Service Medical Terminology

Office Administrator

Clairemont Equipment

May 2024 - Jun 2025 (1 year 1 month)

Oversaw administrative, accounting, and compliance functions for multi-branch operations, including customer accounts, invoicing, and deposit posting within CDK. Managed vendor accounts, inventory and supplies, DMV compliance and recall tracking, OSHA training compliance, and HR administrative documentation.

Office Administration Invoicing CDK (Deposit Posting)Vendor Account Management HR Documentation

Office Manager

Linda King & Associates

Jan 2023 - Jan 2024 (1 year)

Managed insurance claims operations, supervising and training claims processors to maintain accuracy and efficiency. Investigated claims, evaluated liability, organized digital evidence, prepared subrogation demands, maintained case operational reports, and improved workflows through procedural guidance.

Insurance Claims Management Claims Processing Digital Evidence Management Case Reporting

Senior Remote Pilot (RPIC)

Flying Lion Inc.

Jan 2021 - Jan 2024 (3 years)

Operated drones in support of the Chula Vista Police Department’s Drone First Responder Program, responding to 911 calls and maintaining flight logs. Assisted pilots with technical documentation and supported investigations through equipment inspections and organized digital evidence.

Emergency Response Technical Documentation Operational Reporting Safety Procedures

Office Manager

Turn of the Century Medical

Jan 2020 - Jan 2021 (1 year)

Managed administrative and financial operations for a medical office, supervising staff scheduling, workflow coordination, and productivity. Oversaw accounts payable and billing in QuickBooks, handled inventory and supply procurement, and administered employee onboarding and HR documentation.

Office Management Medical Office Administration Quickbooks Accounts Payable Billing Operations Staff Scheduling HR & Administration