Jamaka G
@jamakag
Healthcare operations and insurance verification professional with 8+ years ensuring HIPAA-compliant patient service delivery.
United StatesWhat I'm looking for
I’m a detail-oriented healthcare administrative professional with 8+ years of experience supporting referral coordination, insurance verification, documentation review, patient services, and healthcare operations in fast-paced, remote environments.
I review physician orders, verify eligibility and coverage, process authorizations, and maintain electronic records (EHR/EMR) with strict HIPAA compliance. I’m also confident working across multiple systems to keep documentation accurate, complete, and delivered on time.
In my roles, I manage high-volume communication with patients, providers, and payers, investigate documentation discrepancies, and resolve account issues through proactive follow-up. I’ve also documented client interactions in CRM systems while meeting quality and productivity standards—bringing a strong blend of accuracy, responsiveness, and operational ownership.
Experience
Work history, roles, and key accomplishments
Office Operations Supervisor
First Medical Equipment, Inc.
May 2023 - Feb 2026 (2 years 9 months)
Coordinated and processed patient documentation, physician orders, and insurance information to ensure HIPAA-compliant, accurate record management and timely service delivery. Managed high-volume communication to collect required documents, resolve account issues, and investigate discrepancies through proactive follow-up.
Provided high-volume client support for insurance coverage, benefits, and claims-related questions while resolving issues efficiently. Documented interactions in CRM systems to meet quality and compliance requirements in a fast-paced remote environment.
Case Supervisor
Social Connections Learning Center
Sep 2016 - Feb 2020 (3 years 5 months)
Maintained accurate client records and operational documentation to ensure data integrity and compliance. Guided staff on reporting and documentation standards, communicated with stakeholders to address concerns, and supported daily operations while improving reporting accuracy and documentation consistency.
Education
Degrees, certifications, and relevant coursework
George Bush High School
High School Diploma, High School
Earned a High School Diploma from George Bush High School in Richmond, Texas.
DeVry University
Medical Billing & Coding, Medical Billing and Coding
Completed Medical Billing & Coding coursework at DeVry University with completion noted in 2026.
Availability
Location
United StatesAuthorized to work in
Job categories
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